9301 processing error troubleshooting -27, Operating instructions – Cobalt Digital COMPASS 9301 AES Audio Delay User Manual

Page 57

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9301-OM (V4.2)

9301 PRODUCT MANUAL

3-27

Operating Instructions

Troubleshooting

9301 Processing Error Troubleshooting

Table 3-3 provides 9301 processing troubleshooting information. If the 9301
card exhibits any of the symptoms listed in Table 3-3, follow the
troubleshooting instructions provided.

Note:

The error indications shown below are typical for the corresponding error con-
ditions listed. Other error indications not specified here may also be displayed
on DashBoard™ and/or the 9301 card edge status indicators.

Note:

Where errors are displayed on both the 9301 card and network remote con-
trols, the respective indicators and displays are individually described in this
section.

Table 3-3

Troubleshooting Processing Errors by Symptom

Symptom

Error/Condition

Corrective Action

• All Audio Input Controls

status displays show
Unlocked message.

• Card edge AES IN 1-4 and

AES IN 5-8 indicators show
continuous cycling.

• No AES audio input

present

• Make certain intended AES source is

connected to appropriate 9301 card AES
input. Make certain BNC cable
connections between frame Rear I/O
Module for the card and signal source are
OK.

• AES pairs 1 thru 4 switch

not set for Input (factory
default) mode

• If any of AES IN 1 thru AES IN 4 are to be

used as inputs, the respective DIP switch
must be set to the default INPUT mode
position.

See Installing the 9301 Into a Frame Slot
(p. 2-1) i
n Chapter 2,“Installation and
Setup” for
more information.

DashBoard™ shows
Reference Invalid message in
9301 Card Info pane.

Frame video reference
signal invalid or not being
received

• If external video reference signal is not

intended to be used, make certain the
Timing Input Source selection list is set to
either AES Input or Local as desired.

Note: If AES Input or Local is being

used, this message may still
appear but is of no consequence.

• If external video reference signal is

intended to be used, make certain
selected external reference is active on
frame sync 20-slot frame bus and is
compatible with 9301 card. (External
reference signals Reference 1 and
Reference 2 are distributed to the 9301
and other cards via a frame bus.)

Refer to Signal Timing function
submenu tab on page 3-14 for more
information.

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