Initial troubleshooting checklist – Acer AR360 F1 User Manual

Page 134

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5 System troubleshooting

118

Initial troubleshooting checklist

Use the checklist below to eliminate the possible cause for the problem
you are encountering.
•

AC power available at the wall outlet?

•

Is the power supply module properly installed?

•

Is the system power cord properly plugged into the power supply
module socket? and connected to a NEMA 5-15R outlet for 100-
120 V or a NEMA 6-15R outlet for 200-240 V?

•

Are all peripheral cables correctly connected and secured?

•

Did you press the system power button to turn the server on
(power on indicator should be lit green)?

•

Are all device drivers properly installed?

•

Is hard disk drive(s) properly formatted and configured?

•

Are the BIOS configuration settings in the BIOS setup utility
correct?

•

Is the operating system properly loaded?

•

Refer to the operating system documentation.

•

Are all hardware components compliant with the tested
components lists?

•

Are all internal cables correctly connected and secured?

•

Are the processors fully seated in their mainboard sockets?

•

Are all standoffs in the proper location and not touching any
components, causing a potential short?

•

Are all add-in expansion cards fully seated in their mainboard
slots?

•

Are all system jumpers correctly set?

•

Are all switch settings on add-in boards and peripheral devices
correct?

To check these settings, refer to the manufacturer’s
documentation that comes with them. If applicable, ensure that
there are no conflicts (e.g., two add-in boards sharing the same
interrupt).

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