7 in case of difficulty, 1 problems installing data scout advanced, 0 configuring and querying a site – YSI Data Scout Advanced User Manual

Page 14

Advertising
background image

Folders. To avoid typing in a full path name, double-click this text box, and a dialog window opens allowing the user to specify a
particular drive and folder path.

Finally, press OK on the configuration window to save the new path name. Please note that the user is specifying only the Base path of
the Archive subfolders. No particular subfolder or file name should be included in this path name, as these will be added later in the
proper context. Such Archive subfolders will also be created as needed by the Archive window.

For information on using the Archive window, see Chapter 3.

2.7 IN CASE OF DIFFICULTY

If you have any trouble getting Data Scout Advanced to run reliably on the PC, please review the following trouble shooting section.

2.7.1 PROBLEMS INSTALLING DATA SCOUT ADVANCED

When installing Data Scout Advanced, be sure that no other applications are active when the installation is attempted. Otherwise, it
may find some files (e.g., .DLL’s) active that it is trying to overwrite. Also, always uninstall any older version of Data Scout Advanced
(in the same path) before attempting to install a newer version.

Occasionally, Setup will indicate that the files are “out of date” and prompt the user to restart Windows

®

in order to solve the problem.

After restarting Windows

®

, the user may have to repeat the installation process. However, if after restarting Windows

®

, it continues to

find “out-of-date” files, ensure you have the latest Windows

®

Service Pack installed.

2.7.2 DATA SCOUT ADVANCED DOES NOT RECOGNIZE ONE OR MORE TRANSDUCERS

The most common problem communicating to transducers via serial interfaces using Data Scout Advanced is that all parties are not set
to use the same serial parameters. In particular, a common baud rate must be set in each transducer (and at the PC end), before the
parties can communicate. Data Scout Advanced has several special diagnostic commands for helping in these situations. Review the
detailed material in Sections 2.2 and 2.3 for more information.

2.7.3 DATA SCOUT ADVANCED WINDOWS DO NOT APPEAR WHEN STARTED

Most problems with Data Scout Advanced are due to corrupted files in the Ini subfolder that save the persistent options of Data Scout
Advanced windows when closed. By deleting all these files (usually with .ini or .net file name endings) and then restarting Data Scout
Advanced, most of these problems will disappear. Of course, any persistent options that track the normal usage will be gone, and must
be reconfigured.

2.7.4 DATA SCOUT ADVANCED INDICATES MULTIPLE COPIES RUNNING WHEN STARTED

The user can install multiple versions of Data Scout Advanced on the PC if each one is installed in its own unique path (e.g., install one
in C:\YSI\DSAdv, and another in C:\YSI\DSAdv2) when using Setup to install them. However, the user can only run multiple versions
if they have unique transducer communication port assignments and share no subfolders. During startup, Data Scout Advanced will
notice if its Site Net’s assigned Com port is already in use and warn the user that another copy is active. The user must then Exit the
second copy of Data Scout Advanced or change its Site Net com port to one not already in use.

3 . 0 C O N F I G U R I N G A N D Q U E R Y I N G A S I T E

This chapter describes how Data Scout Advanced windows, tasks, features, and functions work. It focuses on the main Data Scout
Advanced window used to configure Data Scout Advanced and to configure and query a Level Scout transducer, individually or as
networks, located at one or more sites. Other major Data Scout Advanced functions (Run, Test, and Playback) are introduced briefly
here, but operate on their own separate windows. Detailed descriptions of these separate windows are deferred to Chapter 4
(Operating Transducers at a Site), Chapter 5 (Testing Transducers at a Site), and Chapter 6 (Processing Data Files)

YSI Incorporated

Data Scout Advanced

10

Advertising