Xylem NPOPTM NPO Product Training Manual - Manual (Page 16)

PAGE 16
Commercial Water
Goulds Water Technology
The Dishwasher Market for the NPO is composed of those companies which manufacture commercial dishwash-
ers for use in restaurants, bars and cafeterias in various types of institutions. This is not the same as the residential
dishwasher market, which uses considerably smaller pumps.
The commercial dishwasher market in North America is about 20,000 pumps per year. Companies which manu-
facture these dishwashers are typically in one of two businesses: Chemical or restaurant supply. The differences
between these two types of companies have a lot to do with how they view their product and the pump which
goes into it.
CHEMICAL COMPANIES
Chemical Companies which produce commercial detergents may also manufacture dishwashers. The dishwasher
is usually designed to maximize the effectiveness of the company’s detergents and is often leased or rented as a
part of a purchase agreement for the detergents. This may also involve either direct or contracted service from the
company to fix customer machines.
Due to this, the chemical company is often very interested in the quality and reliability of the pump. Pricing is
important, but usually less important than minimizing service time. The more the machine is running, the more
detergent will be used! Key benefits of the NPO are:
— Complete stainless steel construction for resistance to detergents, plus a cleaner overall
package since most of the other components are also stainless.
— Open impeller design for small solids handling.
— Centerline discharge and casing rotation for easy plumbing.
— Local inventory and support from the distributor.
— Local technical help across the country and around the world.
RESTAURANT SUPPLY
These companies are primarily in business to sell hardware. Some may distribute a line of detergents, but they
don’t make them. In addition to washers, they may also manufacture cabinets, tables, refrigerators and ovens.
DISHWASHER MARKET