Xylem PC320 Process Controller - Manual (Page 18)

Global Water
800-876-1172
• globalw.com
- 18 -
Be prepared to describe the problem you are experiencing including
specific details of the application, installation, and any additional
pertinent information.
b. In the event that the equipment needs to be returned to the factory for any
reason, please call to obtain an RMA# (Return Material Authorization).
Do not return items without an RMA# displayed on the outside of the
package.
Clean and decontaminate the PC320 if necessary.
Include a written statement describing the problems.
Send the package with shipping prepaid to our factory address. Insure
your shipment, Global Water’s warranty does not cover damage incurred
during transit.
Warranty
a. Global Water Instrumentation, Inc. warrants that its products are free
from defects in material and workmanship under normal use and
service for a period of one year from date of shipment from factory.
Global Water’s obligations under this warranty are limited to, at
Global Water’s option: (I) replacing or (II) repairing; any products
determined to be defective. In no case shall Global Water’s liability
exceed the products original purchase price. This warranty does not
apply to any equipment that has been repaired or altered, except by
Global Water Instrumentation, Inc., or which has been subject to
misuse, negligence or accident. It is expressly agreed that this
warranty will be in lieu of all warranties of fitness and in lieu of the
warranty of merchantability.
b. The warranty begins on the date of your invoice.