Troubleshooting – Xoro HTC 1525D User Manual

Page 60

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16

Engl

ish

Troubleshooting

Check the following guide for the possible cause of a problem before contacting service.
Technical Support of Xoro/MAS:

Tel.: 040/77 11 09 17

Internet: www.xoro.de/support.htm

Problem

Solution

TV won’t switch on

Check the mains cable is connected properly to both the mains
supply and the mains adapter

Check the cable from the mains adapter is connected properly
to the set.

The electronic circuit may have reset. Pull the plug out, wait for
60 seconds, then plug back again.

No picture

Check the aerial or other input is connected properly.

Check that the correct input is selected, using the SOURCE
button or the GENERAL menu.

Check the brightness and contrast settings in the VIDEO or PC
menu.

No sound

Check that the VOLUME isn’t turned down, or the MUTE but-
ton pressed.

Check that the audio cables are connected to the correct in-
puts.

Picture is wrong
colour

Check that the correct input is selected, using the TV/AV but-
ton or the GENERAL menu.

The picture is un-
stable when used
with a PC

Check that the settings in the PC menu match the video output
settings of the PC.

There are a few
coloured spots on
the screen

High resolution LCD screens often have a small number of
faulty pixels.

This is normal and within the bounds of our quality control
checks.

Picture with wrong
scaling

The LCD has the wrong aspect ratio. Please press the Size
button to switch the aspect ratio from 16:9 to 4:3.

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