Neff G5614X6 DE - Manual (Page 31)

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31
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault Possible cause Remedial action
Displays
do not illuminate.
Power failure;
the fuse has been
switched off;
the mains plug
has not been inserted
properly.
Connect mains plug.
Check whether the power is on,
check the fuses.
The freezer
compartment has
a thick layer of frost.
Defrost the freezer compartment
(see chapter Defrosting).
Always ensure that the freezer
compartment door is closed
properly.
The frozen food is
frozen solid.
Loosen frozen food with a blunt
object. Do not use a knife or pointed
object.
The temperature in
the freezer
compartment is too
warm.
Appliance opened
frequently.
Do not open the appliance
unnecessarily.
The ventilation
openings have been
covered.
Remove obstacles.
Large quantities of
fresh food are being
frozen.
Do not exceed max. freezing
capacity.
Warning signal
sounds, “Alarm”
display lights up.
Fig. 2/5
The freezer
compartment is too
warm! Frozen food
is at risk!
To switch off the warning signal
and the flashing display, press
the Alarm button 4.
Appliance is open. Close the appliance.
Ventilation openings
have been covered.
Ensure that there is adequate
ventilation.
Too much food was
placed in the freezer
compartment at once.
Do not exceed max. freezing
capacity.