Brickcom Software Users Manual For Firmware release V3.2.x.x - Manual (Page 5)

4
Installing the Plug-In
For the initial access to the camera in Windows, the web browser may prompt the
administrator for permission to install the plug-in for Internet Explorer. Permission
request depends on the Internet security settings of the user’s PC or notebook. If the
highest security level is set, the computer may prohibit any installation and execution
attempt. This plug-in has been registered for certificate and is used to display the video
in the browser. Click to proceed. If the web browser does not allow the
administrator to continue the installation, check the Internet security option and lower the
security levels or contact the networking supervisor or IT for help.
NOTE
– If an error occurred or the plug-in fails to install, it is because the version of
the Electronic Signature is newly released and the VeriSign has not been submitted to
Microsoft Windows update for validation. Therefore, plug-in will not have its root
certificate. If IE discovers that there is no root certificate after the user
’s PC connects to
the camera, it will automatically redirect to VeriSign Web site to download and install the
latest root certificate to make the installation successfully. If the user
’s computer is able
to connect to camera but unable to access the internet, then the installation will fail
because the computer will not be able to download the latest root certificate. This
problem can be resolved if computer can be connect to the internet and the camera at
the same time and will not recur when Windows update patches become available.