Analog Way Smart Edge - Manual (Page 62)

60
WARRANTY
8-1. ANALOG WAY LIMITED WARRANTY
8-2. SERVICES AND RMA
All Analog Way products have a 3 year warranty on parts and labor, back to factory. This warranty does not
include faults resulting from user negligence, special modifications, electrical surges, abuse (drop/crush),
and/or other unusual damage.
RMA Conditions:
1. Prior to returning any item, you must receive a Return Material Authorization (RMA) number.
2. All RMA numbers must appear on the return-shipping label.
3. All shipping and insurance charges on all RMAs must be prepaid by the customer.
In the unlikely event that a product is required to return for repair, please call the regional Maintenance
center / Customer Service, and ask to receive a Return Material Authorization number (RMA). Three regional
maintenance centers are available depending on your location. See map below for information on which
regional maintenance center you depend on.
North & South America
Analog Way Inc.
299 Broadway, Suite1620
New York, NY 10007
United States of America
Europe, Middle East and Africa
Analog Way SAS
33 rue du Saule Trapu
Parc du Moulin
91300 Massy - FRANCE
Asia - Pacific
Analog Way Pte Ltd.
No 10 Ubi Crescent
#03-05 Ubi Techpark Lobby A
Singapore 408564