Troubleshooting – Elka Suspension MOUNTAIN BIKE SERIES User Manual

Page 14

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Troubleshooting

14

IMPORTANT NOTE:
If tyou notice any oil leaking from the shock or if the shock behaves or sounds unlike
usual, stop riding and have the shock inspected by an Elka Authorized Service Center.
A defective shock can result in loss of control and possible serious or fatal injuries.

SYMPTOM

POSSIBLE CAUSE

SOLUTION

Shock is bottoming out upon
harsh impacts

Not enough high-speed damping

Increase high-speed compression

Bike wallows under pedaling,
overall ride is too soft and shock
is over-active and uses too much
travel upon impacts

Not enough low-speed damping

Spring rate is too soft

Increase low-speed compression

Change for a higher spring rate

Overall ride is harsh and stiff,
shock is not using enough travel
upon impacts

Too much low-speed damping

Spring rate is too stiff

Reduce low-speed compression

Change for a lower spring rate

Rear wheel doesn’t provide
enough traction when cornering
and breaks loose

Too much rebound damping

Too much high-speed damping

Reduce rebound damping
(faster return)

Reduce high-speed compression

Shock is harsh over chatter
bumps and brake bumps, a lot of
vibration gets through the
handlebar

Too much high-speed damping

Too much low-speed damping

Reduce high-speed compression

Reduce low-speed compression

Overall feeling is good but shock
bottoms-out when landing drops
and jumps

Not enough damping in the
transition from high to low-speed

Slightly increase low-speed AND
high-speed compression, one click
at-a-time for each until resolved

Rear wheel pushes at corner exit,
rear end is bucking upon impacts,
bike is severely nose-diving when
jumping

Not enough rebound damping

Increase rebound damping
(slower return)

Rebound is overly slow, shock
won’t return to its extended state
even with the spring removed

Reservoir has lost pressure

Temporarily use a shock pump to
refill reservoir at 150 psi, then
have it refilled with nitrogen as
soon as possible

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