Troubleshooting – AT&T AT3101 User Manual

Page 17

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Appendix

14

• Test a working phone at the phone jack. If

another phone has the same problem, the
problem is the phone jack. Contact your local
telephone company (charges may apply).

• Other electronic products can cause

interference with your cordless phone. Try
installing your phone as far away as possible
from electronic devices like television sets,
VCRs, or other cordless telephones.

• Re-install the battery, and place cordless

handset in the telephone base. Wait for
the cordless handset to re-establish its
connection with the telephone base. Allow
up to one minute for this to take place.

• Your line cord might be malfunctioning. Try

installing a new line cord.

Troubleshooting

• Other electronic products can cause

interference with your cordless phone. Try
installing your phone as far away from the
following electronic devices as possible:
television sets, VCRs, or other cordless
telephones.

• Do not install this phone near a microwave

oven or on the same electrical outlet. You
may experience decreased performance
while the microwave oven is operating.

• If your phone is plugged in with a modem or

surge protector, plug the phone (or modem/
surge protector) into a different location. If
this solves the problem, re-locate your phone
or modem farther apart from one another, or
use a different surge protector.

My calls fade
out or cut in
and out while
I’m using
my cordless
handset

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