Troubleshooting – AT&T AT3101 User Manual

Page 18

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Appendix

15

• Relocate your telephone base to a higher

location. The phone will have better
reception when not installed in a low area.

• If the other phones in your home are having

the same problem, the problem is in your
wiring or local service. Contact your local
telephone company (charges may apply).

Troubleshooting

The charge
light is off

• Make sure the power and line cords are

plugged in correctly and securely.

• Unplug the unit’s electrical power. Wait for

15 seconds, then plug it back in. Allow up
to one minute for the cordless handset and
telephone base to reset.

• Clean the cordless handset and telephone

base charging contacts each month using a
pencil eraser or cloth.

• Your phone might be malfunctioning. Please

refer to the

Limited warranty section of this

user’s manual for further instruction.

• Caller ID is a subscription service. You must

subscribe to this service from your local
telephone company for this feature to work
on your phone.

• Your caller must be calling from an area that

supports caller ID.

• Both you and your caller’s telephone

companies must use caller ID compatible

equipment.

My caller ID
isn’t working

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