General residential checklist & troubleshooting – Hydrotech 5600 Econominder Owners Manual User Manual
Page 5
Problem
Solution
Control valve fails to regenerate
Check for power outage and verify unit is plugged in.
If this does not work, contact your local water service
technician (preferably the one who installed the system).
Water does not feel or appear soft
Check salt level in brine tank & maintain salt level above
water level. If problem still exists, contact your local
water service technician.
Unit uses too much salt
Contact your local water service technician.
Loss of water pressure
Iron in conditioned water
Excessive water in brine tank
Other problems with the water
softener
Power Outage
Reset the Time of Day in the event of a power outage/
failure. See “Setting the Time of Day” page.
Adding Salt
Ensure that the salt level in the brine tank is always above the water line.
Water Pressure
Water pressure range of 20-125 psi is required for regeneration valve to operate effectively.
Electrical Facilities
An uninterrupted alternating current (A/C) supply is required. Please make sure voltage supply is
compatible with unit before installation.
Existing Plumbing
Condition of existing plumbing should be free from lime and iron buildup. Replace piping that has
heavy lime and/or iron build-up. If piping is clogged with iron, install a separate iron filter unit ahead
of the water softener.
Location of Softener, Drain & Brine Tank
Locate the softener close to a clean working drain and connect according to local plumbing codes.
The brine tank should be located within 20 feet of the water softener. Drain cannot be elevated
more than 36 inches or exceed 20 feet in length.
Bypass Valves
Always provide for the installation of a bypass valve if unit is not equipped with one. If valve is leak-
ing, turn bypass from In Service to the Bypass Position.
NOTE: If the valve continues to leak after turning the bypass to bypass position, shut off the
main water line and call your local service technician (preferably the one who installed the
system) IMMEDIATELY.
General Residential Checklist & Troubleshooting