Hach-Lange UVAS sc - Manual (Page 35)

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Section 8 Warranty and liability
The manufacturer warrants that the product supplied is free of material and
manufacturing defects and undertakes the obligation to repair or replace any
defective parts at zero cost.
The warranty period for instruments is 24 months. If a service contract is taken out
within 6 months of purchase, the warranty period is extended to 60 months.
With the exclusion of further claims, the supplier is liable for defects including the
lack of assured properties as follows: All those parts that, within the warranty
period calculated from the day of the transfer of risk, can be demonstrated to have
become unusable or that can only be used with significant limitations due to a
situation present prior to the transfer of risk, in particular due to incorrect design,
poor materials or inadequate finish will be improved or replaced, at the supplier's
discretion. The identification of such defects must be reported to the supplier in
writing without delay, but no later than 7 days after the identification of the fault. If
the customer fails to notify the supplier, the product is considered approved
despite the defect. Further liability for any direct or indirect damages is not
accepted.
If instrument-specific maintenance and servicing work defined by the supplier is to
be performed within the warranty period by the customer (maintenance) or by the
supplier (servicing) and these requirements are not carried out, claims for
damages due to the failure to comply with the requirements are rendered void.
Any further claims, in particular claims for consequential damages, cannot be
made.
Consumables and damage caused by improper handling, unsafe assembly or by
incorrect use are excluded from this provision.
Process instruments of the manufacturer are of proven reliability in many
applications and are therefore often used in automatic control loops to provide the
most economical operation possible for the related process.
To avoid or limit consequential damage, it is therefore recommended to design the
control loop such that a malfunction in an instrument results in an automatic
change over to the backup control system, which is the most secure operating
condition for the environment and for the process.