Section 6 troubleshooting, 1 error codes, 2 warnings – Hach-Lange SOLITAX sc User Manual

Page 21: 1 error codes 6.2 warnings

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Section 6

Troubleshooting

6.1 Error Codes

In the case of an error, the indication of the measured value flashes on the display and all
the contacts and current outputs allocated to this sensor are placed on hold. The following
conditions will result in flashing measured values:

Data transmission between controller and sensor interrupted

On the Main menu open the SENSOR DIAG menu using ENTER and determine the
cause of the fault.

6.2 Warnings

A warning results in a flashing warning icon on the right of the display, all menus, contacts
and outputs remain unaffected and continue to work normally. On the Main menu open the
SENSOR DIAG menu using ENTER and determine the cause of the warning.

A warning may be used to trigger a relay and users can set warning levels to define the
severity of the warning.

Table 1 Error Messages

Error Displayed

Cause

Solution

POS. UNKNOWN

Wiper position unknown

Open the TEST/MAINT menu and trigger the ”WIPE” function, if the
problem persists contact the manufacturer's customer service

LED FAULTY

Faulty LED

Contact customer service

MOIST

Moisture value > 10

Remove the sensor immediately and store in a dry place, contact
customer service

CAL. DATA

Factory calibration data lost

Contact customer service

Table 2 Warnings

Warning Displayed

Cause

Solution

WARNING

Cause

Action

REPLACE WIPER

Counter elapsed

Replace wiper, reset counter

TEST/MAINT

Counter elapsed

Contact customer service

GASKET

Counter elapsed

Contact customer service

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