Further enhancing reliability, Troubleshooting, Serialinc support – INSTEON SeriaLinc (2410S) Manual User Manual
Page 8
SeriaLinc Owner’s Manual
Page 8 of 10
Important Note about INSTEON Networks; Split Single-Phase vs. 3-Phase
Installation
For the best INSTEON network performance, be sure you have properly installed at least two dual-band
INSTEON devices. INSTEON has only been officially tested in a split single-phase residential
environment but has been known to work in many 3-phase systems, where three dual-band devices are
used (one on each phase). However, due to the potential complexity of its troubleshooting, the INSTEON
Gold Support Line is unable to support INSTEON in 3-phase environments.
Further Enhancing Reliability
As signals travel via the power line or RF throughout the home, they naturally become weaker the farther
they travel. The best way to overcome weakened signals is to increase the coverage of the mesh network
by introducing more INSTEON devices.
It is possible that some audio-video devices, computers, power strips, or other electrical equipment may
attenuate INSTEON signals on the power line. You can temporarily unplug suspected devices to test
whether the INSTEON signal improves. If it does, then you can plug in filters that will permanently fix the
problem.
TROUBLESHOOTING
SeriaLinc Support
Information
SeriaLinc is a Serial (RS-232) – INSTEON converter. It can translate INSTEON ON and OFF commands into
serial output strings to a connected device. It can also accept serial input strings from the remote device and
activate INSTEON Group ON and OFF commands. These serial commands will control devices such as Nuvo.
A PC and the SeriaLinc Downloader application are required to set up SeriaLinc.
To download to the device the user must connect the serial output of SeriaLinc to the serial port on their PC.
Within 4 seconds of power-up (before the LED turns on), the user should tap the Set button. This allows
SeriaLinc to enter Configuration Mode. After downloading to SeriaLinc, unplugging and then powering up
SeriaLinc and NOT tapping the Set button will activate the Serial Translation Mode. An included null modem
adapter is required to talk to most RS-232 devices. (NOTE: There is s a 50 byte limit from the device.)
Software
SeriaLinc Downloader
Download configuration files to SeriaLinc:
Additional Software
Useful for testing RS-232
• Docklight – RS-232 Terminal / RS-232 Monitor:
www.fuh-edv.de/docklight
Supported Devices
Known Supported USB
→ Serial Adapters for Setup
• Belkin F5U409 USB to Serial Adapter
• FTDI US232R-10 (RS-232 cables, US232R-10 USB to RS-232 Converter, 10 com)
Security
• HAI Security Panel (Omni)
• HAI Lighting Panel (Lumina)
• SecureLinc