INTELLINET NETWORK 525282 iStream HD Wireless Media Adapter User Manual - Manual (Page 25)

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Symptom How to address
Can I use the iStream HD
as a wireless adapter for
my computer?
Indeed you can. Simply set up the iStream HD as usual and
connect it to the computer’s network port when finished.
iStream HD now acts as a wireless adapter for your computer.
The signal LED flashes
rapidly and there is no
wireless connection for my
Web-ready TV or gaming
console.
The flashing LED means that the signal strength is too weak to
create a reliable wireless connection. Try re-locating or re-
positioning the iStream adapter. As long as the LED keeps
flashing at a rapid pace, you won’t be able to use the iStream
HD adapter in any reasonable fashion.
The Signal LED flashes
slowly and the network
connection for my Web-
ready TV or gaming system
seems slow.
The wireless signal strength is not optimal. Depending on the
content you are transmitting over the wireless connection,
occasional slow-downs can indeed occur. To improve the
performance try re-locating or re-positioning the iStream HD
adapter.
Netflix movies take a long
time to start playing. That is called buffering. Depending on your Internet connection
speed (main factor) and the wireless connection speed of the
iStream adapter (contributing factor), the buffering can take
more than a minute. What happens here is that a good chunk of
the movie is pre-loaded before the playback starts, so that the
movie will not pause during playback.
Rule of thumb: The slower your Internet connection speed, the
longer the buffering will take. If you want instant streaming of
standard definition content, your Internet download speed must
be at least 2 Mbps. If you expect instant-on HD contents,
speeds greater than 5 Mbps are recommended.
The iStream HD adapter is
supposed to stream HD
video contents, yet I only
receive standard-definition
contents from Netflix.
Netflix analyzes the connection speed between the client (your
Xbox, PlayStation, IPTV, etc.) and the Netflix server. Depending
on the result of that test you will get video that is optimized for
your connection speed. In order to receive Netflix HD 1080p
video, your Internet connection needs to be providing a steady,
low-latency connection of more than 5 Mbps.
My Internet service is fast
enough, yet I still
experience a lot of buffering
and I only receive standard-
definition video when using
Netflix or other forms of
online video streaming,
such as YouTube.
These symptoms clearly show that connection speed between
the Netflix client — for example, your Internet-ready TV — and
the Netflix online service is not fast enough. There are many
possible reasons for this.
1. If you are experiencing these problems mostly in the
evenings and on weekends, this points to your Internet
connection as the cause for the problem. While your service
provider can tell you how much bandwidth is available for your
service package, this bandwidth can fluctuate greatly,
depending on the time of day and the service provider’s total
available bandwidth for all of its clients.
There are also websites available online that you can visit that
will test and measure the bandwidth that is available on your
existing home network. If you perform a test on your computer
and are receiving less bandwidth than expected, contact your
Internet service provider to troubleshoot the issue. One popular
site is speedtest.net.
For example, if you test your connection speed in the evening
and you are getting something like this …