Troubleshooting – King Technology POOL FROG Mineral Hybrid System Analog User Manual

Page 13

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Insufficient water flow from pump

This is normal for a few minutes at initial

to flow sensor and cell.

startup or if air is in the lines. Clean filters
and strainers. Check for closed valves,
faulty pump, etc.

4. CAUTION: Low Flow Light

Obstruction or scale buildup in cell.

Clean cell according to instructions on page 11.

is Solid Red

Flow sensor was not installed in the

Turn flow sensor so arrow faces direction

correct direction.

of water flow.

Flow sensor is not fully threaded into

Fully thread the flow sensor into the T

the “T” connector.

connector being careful not to damage the
wires or sensors.

Cut wires or insufficient wire connections.

Check the connection to ensure proper
wire contact.

Dirty filter causing insufficient flow.

Clean or backwash the filter.

3. CAUTION: Low Flow Light

This is normal at initial start-up

Wait a few minutes for air to clear. If continuous,

Turning On and Off

or if air bubbles are in pipes.

see troubleshooting section “Flow Light is Solid

Red” below.

System is turned off.

Turn control knob clockwise to the desired
setting.

Check the main fuse on the bottom of the
control panel and replace if necessary

Main fuse blew.

with a 6.3 AMP 250VAC 6x32mm Slow
Blow fuse. One extra fuse is supplied with

2. Power Light is Off:

the system.

No Power

Breaker tripped.

Check the breaker leading to the pool control.

Power wires cut, disconnected,

Check for correct wiring.

or incorrectly wired.

Very high salt levels in the pool have

Drain part of the water and refill the pool.

shut down the generator. It will no longer

It is also recommended to periodically

produce chlorine until the situation

test the salt level by a professional. If above

is rectified.

5500 ppm, check with your dealer about
draining part of the pool water and refilling

with fresh water.

Other malfunction in control panel.

Contact warranty hotline.

Troubleshooting

Note: evaluating the possible causes for each problem from top to bottom (first to last) will avoid extra labor.

PROBLEM

POSSIBLE CAUSES

WHAT TO DO

System is turned off.

Turn control knob to the desired setting.
Check fuse and breaker.

Control knob is set too low in relation to
chlorination demand (e.g. higher number

Turn control knob higher (clockwise) and/or

of bathers, warmer weather, increased

increase pump operation time.

debris in pool).

1. Chlorine Level Low

Low salt.

Check the salt level. See “Adding Salt To The
Pool” page 6.

Pump operation time too short.

Run pump at least 8 hours per day (1.5
turnovers of all the pool water).

Check water chemistry; stabilizer should be

Low stabilizer (Cyanuric Acid).

between 40-80 ppm. If low, add stabilizer. See
“Start-up” page 5.

Chemical imbalance - could be Nitrates or

Make sure water is balanced according to the

Phosphates are present in the pool.

chart on page 5. Take your water to a dealer
to check for Nitrates and Phosphates and
follow dealer directions for removal.

13

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