Appendix b - how to get assistance – Impulse 3088 User Manual
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Appendix B – How To Get Assistance
Sealevel Systems DUOCOM: Page
11
Appendix B - How To Get Assistance
Please refer to Troubleshooting Guide prior to calling Technical Support.
1. Begin by reading through the Trouble Shooting Guide in Appendix
A. If assistance is still needed please see below.
2. When calling for technical assistance, please have your user
manual and current adapter settings. If possible, please have the
adapter installed in a computer ready to run diagnostics.
3. Sealevel Systems provides an FAQ section on its web site. Please
refer to this to answer many common questions. This section can be
found at
4. Sealevel Systems maintains a Home page on the Internet. Our
home page address is
he latest software
updates, and newest manuals are available via our FTP site that can
be accessed from our home page.
5. Technical support is available Monday to Friday from 8:00 a.m. to
5:00 p.m. eastern time. Technical support can be reached at (864)
843-4343.
RETURN AUTHORIZATION MUST BE OBTAINED FROM SEALEVEL
SYSTEMS BEFORE RETURNED MERCHANDISE WILL BE
ACCEPTED. AUTHORIZATION CAN BE OBTAINED BY CALLING
SEALEVEL SYSTEMS AND REQUESTING A RETURN
MERCHANDISE AUTHORIZATION (RMA) NUMBER.