Troubleshooting – AT&T DECT TL91278 User Manual

Page 67

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62

Troubleshooting

If you have difficulty with your phone, please try the suggestions below. For
Customer Service, visit our website at

www.telephones.att.com

or call

1 (800) ���-�111

. In Canada, dial

1 (866) �88-4�68

.

I cannot pair my
cell phone to the
telephone base.

• Make sure the Bluetooth function of your cellular phone

is turned on. See your cell phone user's manual for
more information.

• Remove the

AT&T DECT 6.0 from your cell phone's

handsfree device history list (see you cell phone user's
manual for more information).

• Carefully follow the pairing instructions on page 18,

making sure that your cell phone is not connected to
any other Bluetooth device.

• Turn off your cell phone, then turn it on again.
• Reset the telephone base. Unplug the electrical power.

Wait for approximately 15 seconds, then plug it back in.
Repeat the above suggestions.

I cannot
connect my cell
phone with the
telephone base.

• Make sure that the Bluetooth function of your cell

phone is turned on. See your cell phone user's manual
for more information.

• Make sure that your Bluetooth cell phone is not

connected to any other Bluetooth device.

• Turn off your cell phone, then turn it on again.
• For some cell phones, you must authorize the

AT&T

DECT 6.0 device in your cell phone's Bluetooth
feature. See your cell phone user's manual for more
information.

• If the telephone base does not connect to your paired

cellular phone automatically, you may need to connect
to that device manually, refer to page 18 for details.

• If the cellular phone does not connect to the telephone

base after trying manual connection, delete

AT&T DECT

6.0 from the paired device list in your cellular phone,
then start again with the pairing procedures (page 18).

Appendix D

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