Kasco Marine LR375 - Manual (Page 7)

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Please include the Repair Form received from Kasco
Marine or your local distributor with the shipment. If no
Repair Form is available, include your name and physical
address for return delivery of the repaired Light Kit and
a daytime phone number and/or e-mail address for corre-
spondence regarding the warranty claim.
Any expedited shipping method for the return of the unit is
at the customer’s expense. Kasco Marine will return units
repaired under warranty at our expense via ground freight
Non-Warranty Repairs:
Most failed equipment can be repaired at substantially
lower costs than replacement with new. If your light kit
requires repair and is no longer covered under warranty,
please contact Kasco Marine for current repair pricing.
Please ship according to the instructions in the previous
section. Again, it is best to call ahead for a Return Autho-
rization Number and/or Repair Form so we know the repair
is coming.
All light kits that are rejected for repair will be destroyed
unless otherwise directed by the customer. If the customer
would like the Light Kit returned, it will be restored as
closely as possible to the condition in which it was received
and shipped at the customer’s expense for shipping and
handling charges.
Billing:
All non-warranty repairs will be returned to the customer
and billed C.O.D. unless otherwise directed. Kasco Marine
also accepts Visa and MasterCard credit card payments.
Kasco Marine will call for credit card information upon
completion of the repair at the customer’s request.
All other warranty and repair inquiries should be directed
to Kasco Marine, Inc. at 715-262-4488 or
[email protected] .
Warranty Policy
3 Year Limited Warranty: Kasco® Marine, Inc. warrants
this Light Kit to be free from defects in material or work-
manship under normal use and service. The Kasco Marine,
Inc. obligation under this warranty is limited to replacing or
repairing free of charge any defective part within three (3)
years from the date of shipment. Customer shall pay ship-
ping charges for returning the unit to Kasco.
THIS WARRANTY IS IN LIEU OF ANY OTHER
WARRANTIES, EXPRESSED OR IMPLIED, AND ANY
OTHER OBLIGATION OR LIABILITY WHATEVER
ON THE PART OF KASCO MARINE, INC. AND IN NO
EVENT SHALL KASCO MARINE, INC. BE LIABLE
FOR ANY SPECIAL OR CONSEQUENTIAL DAMAG-
ES.
Warranty is void if:
The Light Kit is not maintained properly according to the
Maintenance Recommendations supplied in this Owners
Manual.
The Light Kit is returned for repair without the power cord
or if the unit, control box, or power cord are altered in any
way from original shipment. Cuts in the power cord are not
covered under warranty.
The Light Kit is damaged by unauthorized tampering.
Warranty Claim Procedure:
The warranty coverage can be established by the date of
purchase receipt or by calling Kasco Marine, Inc. Please
call Kasco Marine at 715-262-4488 prior to shipping to re-
ceive a Return Authorization Number and/or Repair Form,
then ship to:
Kasco Marine, Inc.
800 Deere Rd.
Prescott, WI 54021
Attn: Repairs
You can also email Kasco at [email protected] .
Note: Only complete Light Kit assemblies will be ac-
cepted for warranty repair. The power cord and all other
components must be returned with the Light Kit as origi-
nally assembled. Any missing parts will be replaced at
the customer’s expense and, if determined to have caused
the failure, could void the entire warranty. Some parts are
essential for structural support during shipping and others,
such as the power cord, are essential to properly diagnose
potential causes of failure.