Warranty – KISAE HS 1800-60 Home Solar Kit User Manual

Page 18

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Page 18

9. WARRANTY

One Year Limited Warranty

The limited warranty program is the only one that applies to this unit, and it sets forth all
the responsibilities of KISAE. There is no other warranty, other than those described
herein. Any implied warranty of merchantability of fitness for a particular purpose on this
unit is limited in duration to the duration of this warranty.
This unit is warranted, to the original purchaser only, to be free of defects in materials
and workmanship for one year from the date of purchase without additional charge. The
warranty does not extend to subsequent purchasers or users.
Manufacturer will not be responsible for any amount of damage in excess of the retail
purchase price of the unit under any circumstances. Incidental and consequential
damages are specifically excluded from coverage under this warranty.
This unit is not intended for commercial use. This warranty does not apply to damage to
units from misuse or incorrect installation/connection. Misuse includes wiring or
connecting to improper polarity power sources.

RETURN/REPAIR POLICY:

If you are experiencing any problems with your unit, please contact our customer service
department at [email protected] before returning product to retail store. After
speaking to a customer service representative, if products are deemed non-working or
malfunctioning, the product may be returned to the purchasing store within 30 days of
original purchase. Any defective unit that is returned to manufacturer within 30 days of
the date of purchase will be replaced free of charge.
If such a unit is returned more than 30 days but less than one year from the purchase
date, manufacturer will repair the unit or, at its option, replace it, free of charge. If the
unit is repaired, new or reconditioned replacement parts may be used, at manufacturer’s
option. A unit may be replaced with a new or reconditioned unit of the same or
comparable design. The repaired or replaced unit will then be warranted under these
terms for the remainder of the warranty period. The customer is responsible for the
shipping charges on all returned items.

LIMITATIONS:

This warranty does not cover accessories, such as adapters and batteries, damage or
defects result from normal wear and tear (including chips, scratches, abrasions,
discoloration or fading due to usage or exposure to sunlight), accidents, damage during
shipping to our service facility, alterations, unauthorized use or repair, neglect, misuse,
abuse, failure to follow instructions for care and maintenance, fire and flood.
If your problem is not covered by his warranty, call our Customer Service Department at
[email protected] for general information if applicable.

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