Troubleshooting – Staub Electronics EA-AMP-12D-45A EPISODE - 12 CHANNEL 45 WATTS DIGITAL AMPLIFIER User Manual

Page 18

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EA-AMP-12D-45A Installation Manual

Pg. 18

© 2013 Episode

®

8. Troubleshooting

Episode

®

amplifiers are designed to function trouble-free. Most problems that occur are due to simple issues. If

you have trouble, please check the list of simple fixes below. If the problem persists, contact Episode® Technical
Support at 1.866.838.5052.

No audio from any channel

• Power cable to the amplifier is incorrectly connected or plugged into an

outlet that does not have power. Check connections and verify power on

the outlet.

• Audio cable to the source component is not connected properly, connected

to incorrect BUS input or the cable is defective. Check connections or

replace cable with one that has been verified as good.

• The Input Selection switches are set incorrectly. Refer to instructions for

correct settings.

No audio from one or more

channels

• Audio cable to the source component is not connected properly or the

cable is defective. Check connections or replace cable with one that has

been verified as good.

• The Input Selection switch is positioned incorrectly. Refer to installation

instructions for proper settings.

• The Bridging switch is positioned incorrectly. Refer to installation

instructions for proper settings.

• Check the connections of the speaker wire at both the speaker and

amplifier.

No audio from one channel or

one zone only

• Check the front panel LED for the zone that is not working. If it is red, you

may have a short on either one of the speaker wires for that zone. Check

wires and speaker connections for shorts.

• The level adjustment on the channel is turned down. Turn it slowly to the

right to raise the volume.

• Test the bad channel by connecting it to a speaker that you know works.
• Audio cable to the source component is not connected properly or the

cable is defective. Check connections or replace cable with one that has

been verified as good.

• The Input Selection switch is positioned incorrectly. Refer to installation

instructions for proper settings.

• The Bridging switch is positioned incorrectly. Refer to installation

instructions for proper settings.

• Check the connections of the speaker wire at both the speaker and

amplifier.

Hum or buzzing sound is

heard

• Check RCA input cables by removing them one at time (powering down

the amplifier before disconnecting) and checking to see if a connection or

cable is to blame.

Amplifier will not turn on

• The amplifier must be plugged into a live outlet.
• The power switch on the back panel must be on.
• Ensure 12V is present if using the trigger input.
• Ensure that the Power Mode switch is set correctly for the desired power

mode.

Front panel power button is

inoperative

• Set the Power Mode Switch to POWER ON.

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