0 returning for repair – Yokogawa HART Communicator YHC5150X User Manual

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7.0 RETURNING FOR REPAIR

In the event that a YHC5150X Series requires service and must be returned for repair, please contact
Yokogawa at the numbers listed below.

DO NOT send any unit in for repair without first contacting Yokogawa for a Return Material
Authorization (RMA) number. If this number has not been obtained and clearly marked on the
package being shipped back, the unit will be returned at the shipper’s expense.
This number will be
provided by the Yokogawa Repair Department when you call, fax or e-mail your information. An RMA
number must accompany all incoming packages to insure proper tracking, processing and repair work.

To assist us in processing your repair request, please have the Model & Serial Number of the unit available
when you call. This information is located on the YHC5150X Series label.

Yokogawa Corporation of America

2 Dart Road

Newnan, GA. 30265

1-800-888-6400

E-mail:

[email protected]

Web:

www.yokogawa.com/us

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