PreSonus StudioLive 24.4.2 - Manual (Page 107)

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7 Troubleshooting and Warranty
7.1 Troubleshooting
StudioLive™ 24.4.2/16.4.2
Owner’s Manual
Buttons/Knobs Are Not Functioning
If your StudioLive is passing audio but you have no Fat Channel,
fader, or menu control, verify that the StudioLive is not locked
by navigating to Page 5: Lockout, in the System menu.
Can’t Hear Main Mix in Headphones
Verify that the Main mix is enabled in the Monitor bus and that
the Headphone output control is at a sufficient level.
Monitor Bus Controls Not Changing Routing
Verify that your monitors are connected to the Control Room outputs
on the rear panel of your StudioLive, not the Main outputs.
Main Fader Doesn’t Control Mix Level
Verify that your monitors are connected to the Main outputs on
the rear panel of your StudioLive, not the Control Room outputs.
Verify that StudioLive is not in Fader Locate mode.