Getting technical help, Other industry resources – Brocade VDX 8770-4 Hardware Reference Manual User Manual
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Brocade VDX 8770-4 Hardware Reference Manual
53-1002563-04
Release notes are available on the MyBrocade website and are also bundled with the Network OS
firmware.
Other industry resources
For additional resource information, visit the Technical Committee T11 website. This website
provides interface standards for high-performance and mass storage applications for Fibre
Channel, storage management, and other applications:
For information about the Fibre Channel industry, visit the Fibre Channel Industry Association
website:
For information about the Ethernet industry, visit the Internet Engineering Task Force website:
Getting technical help
Contact your Brocade VDX 8770-4 supplier for hardware, firmware, and software support, including
product repairs and part ordering. To expedite your call, have the following information available:
1. General information
•
Technical Support contract number, if applicable
•
Model name
•
Operating system version
•
Error numbers and messages received
•
Copy support command output
•
Detailed description of the problem and specific questions
•
Description of any troubleshooting steps already performed and results
•
Serial console and Telnet session logs
•
Syslog message logs
2. Brocade VDX 8770-4 serial number
The Brocade VDX 8770-4 serial number (Switch Serial No.) and corresponding bar code shown
on the following illustration are located on a label located on the nonport side of the chassis,
on the upper right side and directly above the fans.:
In addition, the show chassis command displays the Brocade VDX 8770-4 serial number, as
well as information about the line cards and other field-replaceable units (FRUs).
3. License ID/World Wide Name (WWN)
' "! &'
FT00X0054E9