Contacting your dealer – Elitegroup A535 User Manual
Page 101
Solution:
Problem:
Try using another diskette or free up some space on the diskette.
The disk drive is not operating. Contact your dealer for support.
Y
Y
o
o
u
u
c
c
a
a
n
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n
n
o
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t
u
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h
h
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m
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u
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.
.
•
Check the cable connection.
•
Check the mouse with another application to see if there is a
software incompatibility problem.
•
If possible, check the mouse with another computer to see if it
works. If it doesn’t operate on a different system, the mouse might
be broken.
C
C
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n
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a
a
c
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i
i
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g
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Y
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r
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D
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If you still have a problem after reading the preceding sections, the next step is to
contact your dealer. Your dealer can determine if the problem is something that
requires the computer to be taken to the shop. Before you call your dealer,
however, prepare the following information:
•
How is your computer configured? Your dealer needs to know what
peripheral devices you are using.
•
What messages, if any, are on the screen?
•
What software were you running at the time?
•
What have you done already to try to solve the problem? If you have
overlooked a step, your dealer may be able to solve the problem over the
phone.
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