LumaSense Technologies MIKRON M345X12 - Manual (Page 7)

M345X12 Blackbody Manual General 7
1.6 Shipments to LumaSense for Repair
All RMA shipments of LumaSense Technologies instruments are to be prepaid and insured by way of
United Parcel Service (UPS) or preferred choice. For overseas customers, ship units air-freight,
priority one.
The instrument must be shipped in the original packing container or its equivalent. LumaSense
Technologies is not responsible for freight damage to instruments that are improperly packed.
Contact us to obtain an RMA number (if one has not already been assigned by Technical Support).
Clearly indicate the assigned RMA number on the shipping package exterior.
Send RMA Shipments to your nearest technical service center:
Santa Clara, California
Frankfurt, Germany
LumaSense Technologies, Inc.
3301 Leonard Court
Santa Clara, CA 95054 USA
Telephone: +1-408-727-1600
+1-800-631-0176
Email:
[email protected]
LumaSense Technologies GmbH
Kleyerstr. 90
60326 Frankfurt
Germany
Telephone: +49 69-97373 0
Email:
[email protected]
1.7 Disposal / Decommissioning
Inoperable instruments must be disposed of in compliance with local regulations for electro or
electronic material.