Triton 9100 User Manual - Manual (Page 151)

S
UPPLEMENT
C
SC-5
For these types of transactions, the customer is al-
lowed to proceed if they elect. When the feature is
enabled, the print device is inoperable and the cus-
tomer selects a transaction that requires a receipt
(e.g. Balance Enquiry), the customer will see the
screen notification:
The customer is not allowed to proceed under these
conditions and is prompted to select a different trans-
action from the original transaction selection screen.
The timeout between this screen and the menu for
choosing a new selection is approximately 5 seconds.
T
ERMINAL
N
OTIFICATIONS FOR
T
RANSACTIONS
E
RRORS
When the feature for remaining in service with printer
errors is enabled, the customer elects to continue
with a withdrawal transaction (or purchase) without
the print device, and a partial or no dispense event
occurs, the customer will see the following recap
screen:
This screen will be shown during the reversal pro-
cess, indicating the amount requested and the amount
actually dispensed. If the reversal fails, the follow-
ing screen is shown directing the customer to con-
tact their card-issuer: