USGlobalsat GH-625XT User Manual - Manual (Page 44)

GH-625XT
12. Troubleshooting & FAQ
1.) Q: What should I do if the watch would not power on?
A: Press the OK + Down and Power buttons at the same time. You will be able to turn it
on in the firmware upgrade mode. Please follow the regular firmware update procedure.
2.) Q: What should I do if the firmware upgrade fails?
Note: Do not power down your GH-625XT
A: (1) Please go over the process again.
(2) Choose the proper firmware file.
3.) Q: After installing the software and opening it, a pop-up window shows up stating "The service
is not ready." What should I do to resolve that?
A: Please close the program. Open it back again. The database will reset automatically.
4.) Q: How can I uninstall the GS-Sport Training Gym Pro software?
A: (1) Utilize the uninstall function from the Windows Menu:
Start > Programs > Globalsat GS-Sport Training Gym Pro > Uninstall
(2) Use Add or Remove Programs from Windows Control Panel:
Go to Start > Control Panel > Add or Remove Programs. Search for GS-Sport Training
Gym Pro, click on it to highlight, and press the Change/Remove button.
5.) Q: Where can I download the files if I lost the CD-ROM?
A: Please go to this
website:http://www.gssport.com/pro_dl.php?en_product_id=1&en_product_cnt_id=32
6.) Q: How do I keep my current training records before upgrading the software version?
A: (1) Backup the database from this location: C:\Program Files\GlobalSat
Technology\GS-Sport Training Gym Pro\Data\User. You can go ahead and uninstall the software.
(2) Copy and overwrite the database back to the corresponding folder.
7.) Q: Why am I unable to upgrade the watch with the new firmware?
A: (1) Please check if the firmware file is correct.
(2) Verify it the watch is set to System Upgrade mode.
8.) Q: Why does it show "PC COM PORT Error" when I tried to download the data from the watch?
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A: (1) Please check if the USB driver is installed or not.