Troubleshooting – Revo RELPTZ22-1 User Manual User Manual
Page 39
REVO America
www.revoamerica.com
RELPTZ22-1
37
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Prior to calling product support, verify the installation of the camera as described in this manual. If
everything is connected correctly, check the following:
Problem
Possible Solution
No video
• Verify that power is connected to all pieces
of equipment in the system.
• Verify that the power switches are in the
ON position.
• Check the video connections.
Poor video quality
• Check that the BNC connectors are
inserted properly.
• Check the voltage level of the dome
camera.
• Cable for video is shielded.
Dome cameras lose their
positions
• Reset the cameras using the Dome Setup
menu.
• Check that the dome camera is inserted
properly in the base.
• Check the voltage level of the camera.
Camera number does not match
the multiplexer number.
• If using a multiplexer. Check the camera ID
and insert the BNC cable into the proper
input of the multiplexer.
CAUTION
Do not open the camera or attempt repair of the internal parts.