Support, Advanced, Support advanced – Axis Communications 210A User Manual

Page 45

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AXIS 210/210A/211/211A - System Options

Backup - To take a backup of all of the parameters, and any user-defined scripts, click this

button. If necessary, it will then be possible to return to the previous settings, if settings are

changed and there is unexpected behavior.

Restore - click the Browse button to locate the saved backup file (see above) and then click

the Restore button. The settings will be restored to the previous configuration.

Note:

Backup and Restore can only be used on the same unit running the same firmware. This feature is not
intended for the configuration of multiple units or for firmware upgrades.

Support

The Support Overview page provides valuable information on troubleshooting and contact

information, should you require technical assistance.

System Overview - is a quick look over the camera’s status and settings. Information that

can be found here includes the camera’s Firmware version, IP address, Security, Event and

Image settings and Recent log items. Many of the captions are also links to the proper

Setup page to conveniently make adjustments in the cameras settings.
Logs & Reports - when contacting Axis support, please be sure to provide a valid Server

Report with your query.

Information - The Log file, the Server Report and the Parameter List all provide valuable

information for troubleshooting and when contacting Axis support.

Configuration
Log Level for Log Files
- from the drop-down list, select the level of information to be

added to the Log file

Log Level for E-mail - from the drop-down list, select the level of information to send as

e-mail and enter the destination e-mail address.

Advanced

Scripting - this an advanced function that provides the means for customizing and using

scripts.

Caution!

The scripting function is a very powerful tool. Improper use may cause unexpected

behavior or even loss of contact with the unit. If a script does cause problems, reset the

unit to its factory default settings (in which case, a previously saved backup file will be

useful for returning the unit to its latest configuration). Axis strongly recommends that

you do not use this function unless you fully understand the consequences. Axis

support provides no assistance for customized scripts.

For more information, please visit the Developer pages at www.axis.com/developer

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