AT&T 9002 - Manual (Page 20)

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If you have difficulty operating this phone, try the suggestions below. If you
still have trouble, call 1 800 722-9125.
If the phone doesn’t work at all, check these items first:
• Make sure the AC adapter is plugged in.
• Make sure the telephone line cord(s) is plugged firmly into the base unit
and the modular telephone jack.
• Make sure the antenna is fully extended.
• If the LOW BATT light is on, the battery pack needs recharging. If the
battery pack will not charge, replace it with Replacement Battery 3740.
• Make sure the battery pack is installed correctly.
• If you have dial pulse (rotary) service on your phone line, make sure the
dial mode switch is set to
PULSE.
If the above suggestions don’t solve the problem, try
re-initializing the handset and base:
1 Disconnect the power to the base.
2 Remove the handset battery pack.
3 Wait a few minutes.
4 Connect the power to the base.
5 Insert the handset battery pack.
6 Put the handset in the base to re-initialize.
If you hear noise or interference when using the phone.
• Make sure the base antenna is fully upright.
• You may be out of range. Move closer to the base.
• Press and release c to change to another of the 10 channels available.
If the noise is exceptionally loud, move closer to the base before changing
channels.
• Household appliances plugged into the same circuit as the base can
sometimes cause interference. Try moving the appliance or the base to
another outlet.
• The layout of your home or office might be limiting the operating range.
Try moving the base to another location, preferably on an upper floor.
IN CASE OF DIFFICULTY
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