Brother MFC J6510DW User Manual

Page 77

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Troubleshooting

72

10

Did your previous printing
job fail?

wired/
wireless

If the failed printing job is still in the print queue of your computer delete it.

Double-click the printer icon in the following folder and then choose the
Cancel All Documents in the Printer menu:

(Windows

®

2000)

Start, Settings and then Printers.

(Windows

®

XP)

start and Printers and Faxes.

(Windows Vista

®

)

, Control Panel, Hardware and Sound and then Printers.

(Windows

®

7)

, Control Panel, Devices and Printers and then

Printers and Faxes.

Are you connecting the
Brother machine to the
network using wireless
capabilities?

wireless

Print the WLAN Report to confirm the state of a wireless connection. (For
how to print, see Printing the WLAN Report on page 38.)

If there is an error code on the printed WLAN report see Troubleshooting
in the Quick Setup Guide.

See The Brother machine is not found on the network during the MFL-
Pro Suite installation.
on page 69.

I have checked and tried all
of above, however the
Brother machine does not
print/scan. Is there anything
else I can do?

wired/
wireless

Uninstall the MFL-Pro Suite and reinstall it.

I'm using security software.

Question

Interface Solution

Did you choose to accept
the security alert dialog
during the MFL-Pro Suite or
BRAdmin Light installation
or when using the
printing/scanning features?

wired/
wireless

If you did not choose to accept the security alert dialog, the firewall function
of your security software may be rejecting access. Some security software
might block access without showing a security alert dialog. To allow access,
see the instructions of your security software or ask the manufacturer.

The Brother machine cannot print or scan over the network.
The Brother machine is not found on the network even after successful installation. (continued)

Question

Interface Solution

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