Document Outline

• Cover
• Note
• Contents
• Basic Printing Workflow
  • Printing procedure
    • Printing Options Using Rolls and Sheets
    • Turning the Printer On and Off
    • Loading and Printing on Rolls
    • Loading and Printing on Sheets
    • Printing in Windows
    • Printing from Mac OS X
  • Canceling print jobs
    • Canceling Print Jobs from the Control Panel
    • Canceling Print Jobs from Windows
    • Canceling Print Jobs from Mac OS X
  • Pausing Printing
    • Pausing Printing
• Enhanced Printing Options
  • Choosing Paper for Printing
    • Choosing a Paper for Printing
    • Specifying Paper in the Printer Driver
  • Printing Photos and Office Documents
    • Printing Photos and Images
    • Printing Photos and Images (Windows)
    • Printing Photos and Images (Mac OS X)
    • Printing Office Documents
    • Printing Office Documents (Windows)
    • Printing Office Documents (Mac OS X)
    • Using PosterArtist to Compose Originals
  • Printing CAD Drawings
    • Printing CAD Drawings
    • Printing Line Drawings and Text
    • Printing Line Drawings and Text (Windows)
    • Printing Line Drawings and Text (Mac OS X)
    • Printing from AutoCAD
    • Specifying Colors and Printing CAD Drawings
    • Specifying Colors and Printing CAD Drawings (Windows)
    • HP-GL/2 Printing
  • Adjusting Images
    • Adjusting the Color in the Printer Driver
    • Fine-Tuning Colors of Photos and Images (Windows)
    • Fine-Tuning Colors of Photos and Images (Mac OS X)
    • Giving Priority to Particular Graphic Elements and Colors for Printing
    • Choosing the Document Type and Printing Conditions (Windows)
    • Choosing the Document Type and Printing Conditions (Mac OS X)
  • Printing enlargements or reductions
    • Resizing Originals to Match the Paper Size
    • Resizing Originals to Match the Paper Size (Windows)
    • Resizing Originals to Match the Paper Size (Mac OS X)
    • Resizing Originals to Fit the Roll Width
    • Resizing Originals to Fit the Roll Width (Windows)
    • Resizing Originals to Fit the Roll Width (Mac OS X)
    • Resizing Originals by Entering a Scaling Value
    • Resizing Originals by Entering a Scaling Value (Windows)
    • Resizing Originals by Entering a Scaling Value (Mac OS X)
  • Printing at full size
    • Printing on Oversized Paper
    • Printing at Full Size (Windows)
    • Printing at Full Size (Mac OS X)
    • Borderless Printing at Actual Size
    • Borderless Printing at Actual Size (Windows)
    • Borderless Printing at Actual Size (Mac OS X)
  • Borderless Printing
    • Borderless Printing on Paper of Equivalent Size
    • Borderless Printing by Resizing Originals to Match the Paper Size (Windows)
    • Borderless Printing by Resizing Originals to Match the Paper Size (Mac OS X)
    • Borderless Printing by Resizing Originals to Fit the Roll Width
    • Borderless Printing by Resizing Originals to Fit the Roll Width (Windows)
    • Borderless Printing by Resizing Originals to Fit the Roll Width (Mac OS X)
  • Printing banners or at other non-standard sizes
    • Printing Vertical or Horizontal Banners (Large-Format Printing)
    • Printing Vertical or Horizontal Banners (Large-Format Printing; Windows)
    • Printing Vertical or Horizontal Banners (Large-Format Printing; Mac OS X)
    • Printing on Non-Standard Paper Sizes
    • Printing on Non-Standard Paper Sizes (Windows)
    • Printing on Non-Standard Paper Sizes (Mac OS X)
  • Tiling and multiple pages per sheet
    • Printing Multiple Originals Next to Each Other
    • Printing Multiple Originals Next to Each Other (Windows)
    • Printing Multiple Originals Next to Each Other (Mac OS X)
    • Printing Multiple Pages Continuously
    • Printing Multiple Pages Continuously (Windows)
    • Printing Multiple Pages Continuously (Mac OS X)
    • Printing Multiple Pages Per Sheet
    • Printing Multiple Pages Per Sheet (Windows)
    • Printing Multiple Pages Per Sheet (Mac OS X)
    • Printing Posters in Sections
    • Printing Large Posters (Windows)
  • Centering originals
    • Printing Originals Centered on Rolls
    • Printing Originals Centered on Rolls (Windows)
    • Printing Originals Centered on Rolls (Mac OS X)
    • Printing Originals Centered on Sheets
    • Printing Originals Centered on Sheets (Windows)
    • Printing Originals Centered on Sheets (Mac OS X)
  • Conserving roll paper
    • Conserving Roll Paper by Rotating Originals 90 Degrees
    • Conserving Roll Paper by Rotating Originals 90 Degrees (Windows)
    • Conserving Roll Paper by Rotating Originals 90 Degrees (Mac OS X)
    • Conserving Roll Paper by Printing Originals Without Top and Bottom Margins
    • Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Windows)
    • Conserving Roll Paper by Printing Originals Without Top and Bottom Margins (Mac OS X)
  • Checking Images Before Printing
    • Checking the Layout in a Preview Before Printing
  • Other useful settings
    • Printing With Watermarks
    • Printing with Watermarks— COPY, FILE COPY, and so on (Windows)
    • Making the Original Orientation Match the Paper Orientation
    • Making the Original Orientation Match the Paper Orientation (Windows)
    • Making the Original Orientation Match the Paper Orientation (Mac OS X)
    • Using Favorites
    • Cutting Roll Paper After Printing
    • Cutting Roll Paper After Printing (Windows)
    • Cutting Roll Paper After Printing (Mac OS X)
• Windows Software
  • Printer Driver
    • Printer Driver Settings
    • Specifying Paper in the Printer Driver
    • Confirming Print Settings
    • Checking the Layout in a Preview Before Printing
    • Using Favorites
    • Accessing the Printer Driver Dialog Box from Applications
    • Accessing the Printer Driver Dialog Box from the Operating System Menu
    • Main Sheet
    • Paper Information on Printer Dialog Box
    • Paper Detailed Settings Dialog Box
    • View Settings Dialog Box for the Printing Application
    • Color Adjustment Sheet: Color
    • Object Adjustment dialog box: Color
    • Matching Sheet
    • Color Adjustment Sheet: Monochrome
    • Object Adjustment dialog box: Monochrome
    • Page Setup Sheet
    • Paper Size Options Dialog Box
    • Layout Sheet
    • Page Options Dialog Box
    • Special Settings Dialog Box
    • Favorites Sheet
    • Utility Sheet
    • Support Sheet
    • Settings Summaries Dialog Box
    • Device Settings Sheet
  • Preview
    • The Features of Preview
    • Operating Environment
    • Starting Preview
    • Preview Main Window
    • Dialog Area
    • Enlarge/Reduce the screen display
    • Moving a Page
    • Using the ruler
    • Priority setting for rotating 90 degrees
    • Printing with Selecting the Layout
    • Print on the Center
    • Not Print Spaces at the Top/Bottom
  • Free Layout
    • The Features of Free Layout
    • Operating Environment
    • Starting Free Layout
    • Free Layout Main Window
    • Detailed Settings
    • Preferences Dialog Box
    • Page Options Dialog Box
    • Zoom Dialog Box
    • Format Dialog Box
    • Laying out a Multiple-File Document on One Page
    • Laying out a Document Created with Multiple Application Programs on One Page
    • Selecting an Object
    • Changing the Object Size
    • Moving an Object
    • Rotating an Object
    • Laying out Objects Automatically
    • Aligning Objects
    • Changing the Object Overlapping Order
    • Pasting a Copied or Cut Object
    • Folded Duplex Window
    • Finished Size Settings Dialog Box
    • Binding Settings Dialog Box
    • Prints using Folded Duplex
  • Color imageRUNNER Enlargement Copy
    • The Features of Color imageRUNNER Enlargement Copy
    • Operating Environment
    • Starting Color imageRUNNER Enlargement Copy
    • Color imageRUNNER Enlargement Copy Dialog Box
    • Hot Folder
    • Creating a New Hot Folder
    • Specifying an Existing Shared Folder as a Hot Folder
    • Setting the Print Parameters
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER
  • Print Plug-In for Office
    • Print Plug-In for Office features
    • Operating Environment
    • Steps to install
    • Steps to uninstall
    • When Print Plug-In for Office is not displayed
    • To start from Microsoft Word
    • Print Matching Roll Width (Word)
    • Borderless Printing (Word)
    • Multi-Page Printing (Word)
    • Register the settings (Word)
    • Print Using Registered Settings (Word)
    • Portrait Orientation / Landscape Orientation (Word)
    • To start from Microsoft PowerPoint
    • Print Matching Roll Width (PowerPoint)
    • Borderless Printing (PowerPoint)
    • Multi-Page Printing (PowerPoint)
    • Register the settings (PowerPoint)
    • Print Using Registered Settings (PowerPoint)
    • Portrait Orientation / Landscape Orientation (PowerPoint)
    • To start from Microsoft Excel
    • Print Entire Sheet (Excel)
    • Print Selected Area (Excel)
    • Configuring Binding (Excel)
    • Configuring Special Settings
  • HDI Driver
    • The Features of HDI Driver
    • Operating Environment
    • Installation Procedure
    • Installing with the Canon Installer
    • Installing with the Add-A-Plotter Wizard
    • Opening the Plotter Configuration Dialog Box
    • Opening from the AutoCAD File Menu
    • Opening from the Start Menu
    • Plotter Configuration Editor Dialog Box
    • Media Source and Media Size Settings
    • Graphics Settings
    • Opening the Custom Properties Dialog Box
    • Custom Properties dialog box
    • Paper Detailed Settings
    • Color Compatibility Dialog Box
    • Printing
  • Status Monitor
    • The Features of imagePROGRAF Status Monitor
    • Job Management Using imagePROGRAF Status Monitor
  • Accounting
    • Accounting Manager
    • Launching the Accounting Manager
    • Accounting Manager Main Window
    • Job List Area
    • Accounting Manager Basic Procedures
    • Configuring Unit Costs in Accounting Manager
    • Setting the Unit Cost for Ink
    • Setting the Unit Cost for Paper
    • Setting the Unit Cost for Items Other Than Ink and Paper
    • Configuring Units and Display Settings in Accounting Manager
    • Automatically Acquiring Print Job Logs at Regular Intervals
    • Canceling Regular Print Job Log Acquisition
    • Switching Between Displaying Jobs on Printer and Regularly Acquired Jobs
    • Exporting Print Job Data as a CSV File
    • Showing Job Properties
    • Showing, Saving and Loading Selected Unit Cost Data
    • Showing the Total Amount of Ink and Paper Consumed
  • Digital Photo Front-Access
    • Digital Photo Front-Access
  • Device Setup Utility
    • imagePROGRAF Device Setup Utility
    • Installing imagePROGRAF Device Setup Utility
    • Configuring the IP Address Using imagePROGRAF Device Setup Utility
  • Media Configuration Tool
    • The Features of Media Configuration Tool
    • Operating Environment
    • Installation Procedures
    • Starting the Media Configuration Tool
    • Media Configuration Tool Main Window
    • Editing Media Type Information
    • Adding Media Types
    • Changing Media Names
    • Deleting Media Types You Have Added
    • Switching Media Types Display Show/Hide
    • Changing the Display Order of Media Types
    • Updating Media Types
• Mac OS X Software
  • Printer Driver
    • Printer Driver Settings
    • Specifying Paper in the Printer Driver
    • Confirming Print Settings
    • Checking the Layout in a Preview Before Printing
    • Using Favorites
    • Accessing the Printer Driver Dialog Box from Applications
    • Main Pane
    • Paper Information on Printer Dialog Box
    • Paper Detailed Settings Dialog Box
    • View settings Dialog Box for the Printing Application
    • Matching pane
    • Color Settings Pane: Color
    • Object Adjustment dialog box: Color
    • Color Settings Pane: Monochrome
    • Object Adjustment dialog box: Monochrome
    • Page Setup Pane
    • Utility Pane
    • Additional Settings Pane
    • Support Pane
  • Preview
    • The Features of Preview
    • Operating Environment
    • Starting Preview
    • Preview Main Window
    • Paper Settings Panel
    • Easy Settings
    • Advanced Settings
    • Output Settings Panel
    • Color Settings Panel
    • Color Adjustment
    • Matching
    • Driver Matching Mode
    • ICC Matching Mode
    • ColorSync
    • Preferences Dialog Box
    • Zoom Dialog Box
    • Go to Page Dialog Box
    • Print with No Borders
    • Print on the Center
    • Not Print Spaces at the Top/Bottom
    • Print Page Rotated 90 Degrees
    • Display with Fitting to the Width of the Paper
    • Display with All
    • Display with Actual Size
    • Moving a Page
  • Free Layout
    • The Features of Free Layout
    • Operating Environment
    • Starting Free Layout
    • Free Layout Main Window
    • Paper Settings Panel
    • Easy Settings
    • Advanced Settings
    • Color Settings Panel
    • Color Adjustment
    • Matching
    • Driver Matching Mode
    • ICC Matching Mode
    • ColorSync
    • Preferences Dialog Box
    • Page Setup Dialog Box
    • Zoom Dialog Box
    • Format Dialog Box
    • Laying out a Multiple-File Document on One Page
    • Laying out a Document Created with Multiple Application Programs on One Page
    • Selecting an Object
    • Changing the Object Size
    • Moving an Object
    • Rotating an Object
    • Laying out Objects Automatically
    • Aligning Objects
    • Changing the Object Overlapping Order
    • Pasting a Copied or Cut Object
  • Color imageRUNNER Enlargement Copy
    • The Features of Color imageRUNNER Enlargement Copy
    • Operating Environment
    • Starting Color imageRUNNER Enlargement Copy
    • Color imageRUNNER Enlargement Copy Dialog Box
    • Hot Folder
    • Creating a New Hot Folder
    • Editing a Hot Folder (Setting Print Conditions)
    • Deleting a Hot Folder
    • Setting the Print Parameters
    • Paper Settings Panel
    • Easy Settings
    • Advanced Settings
    • Output Settings Panel
    • Color Settings Panel
    • Driver Matching Mode
    • ICC Matching Mode
    • ColorSync
    • Printing Enlargements of Scanned Originals from a Color imageRUNNER
  • Printmonitor
    • The Features of imagePROGRAF Printmonitor
    • Job Management Using imagePROGRAF Printmonitor
  • Media Configuration Tool
    • The Features of Media Configuration Tool
    • Operating Environment
    • Procedures for Installing
    • Procedures for Uninstalling
    • Starting the Media Configuration Tool
    • Media Configuration Tool main window
    • Editing Media Type Information
    • Adding Media Types
    • Changing Media Names
    • Deleting Media Types You Have Added
    • Switching Media Types Display Show/Hide
    • Changing the Display Order of Media Types
    • Updating Media Types
• Handling Paper
  • Paper
    • Types of Paper
    • Paper Sizes
    • Displaying the Paper Reference Guide
    • Updating paper information
    • Adding Custom Paper
  • Handling rolls
    • Attaching the Roll Holder to Rolls
    • Loading Rolls in the Printer
    • Changing the Type of Paper
    • Specifying the Paper Length
    • Removing the Roll from the Printer
    • Removing the Roll Holder from Rolls
    • Feeding Roll Paper Manually
    • Keeping Track of the Amount of Roll Paper Left
    • Specifying the Ink Drying Time for Rolls
    • Specifying the Cutting Method for Rolls
    • Cutting the Leading Edge of Roll Paper Automatically
    • Reducing Dust from Cutting Rolls
  • Handling sheets
    • Loading Sheets in the Printer
    • Printing From a Desired Starting Point
    • Removing Sheets
  • Output Stacker
    • Using the Output Stacker
• Adjustments for Better Print Quality
  • Adjusting the Printhead
    • Adjusting the Printhead
    • Automatic Adjustment to Straighten Lines and Colors (Head Posi. Adj.)
    • Manual Adjustment to Straighten Lines and Colors (Head Posi. Adj.)
    • Adjusting Line Misalignment (Head Inc. Adj.)
    • Troubleshooting Paper Abrasion and Blurry Images (Head Height)
  • Adjusting the feed amount
    • Adjusting the Feed Amount
    • Selecting a Feed Amount Adjustment Method (Feed Priority)
    • Automatic Banding Adjustment (Adj. Quality)
    • Manual Banding Adjustment (Adj. Quality)
    • Fine-Tuning the Paper Feed Amount (Adj. Fine Feed)
    • Adjusting Line Length (Adjust Length)
    • Adjusting the Vacuum Strength (VacuumStrngth)
• Printer Parts
  • Printer parts
    • Front
    • Side
    • Top Cover (Inside)
    • Roll Cover (Inside)
    • Carriage
    • Ink Tank Cover (Inside)
  • Optional accessories
    • Roll Holder Set
    • Stand
• Control Panel
  • Operations and Display Screen
    • Control Panel
    • Control Panel Display
    • How to View Instructions With Navigate
    • Checking Instructions During Printer Operations
  • Printer Menu
    • Printer Menu Operations
    • Menu Operations
    • Menu Structure
    • Menu Settings
    • Menu Settings (During Printing)
    • Status Print
    • Printing Interface Setting Reports
• Network Setting
  • Network Environment
    • Network Environment
  • Using RemoteUI
    • Using RemoteUI
  • Initial Settings
    • Configuring the IP Address on the Printer
    • Configuring the IP Address Using the Printer Control Panel
    • Configuring the IP Address Using ARP and PING Commands
    • Configuring TCP/IPv6 Network Settings
    • Configuring the Printer Driver Destination (Windows)
    • Configuring the Printer Driver Destination (Mac OS X)
    • Configuring the Printer's TCP/IP Network Settings With RemoteUI
  • NetWare Settings
    • Configuring NetWare Network Settings
    • Specifying the Printer's Frame Type
    • Specifying NetWare Print Services
    • Configuring the Printer's NetWare Network Settings With RemoteUI
  • Mac OS X Settings
    • Configuring the Destination in TCP/IP Networks
    • Configuring the Destination for Bonjour Network
    • Configuring the Destination for AppleTalk Networks
    • Configuring the Printer's AppleTalk Network Settings
  • Other Settings
    • Specifying Printer-Related Information
    • Configuring the Communication Mode Manually
    • Email Notification When Printing is Finished or Errors Occur
    • Initializing the Network Settings
• Maintenance and Consumables
  • Ink Tanks
    • Ink Tanks
    • Replacing Ink Tanks
    • Checking Ink Tank Levels
    • When to Replace Ink Tanks
  • Printheads
    • Printhead
    • Checking for Nozzle Clogging
    • Cleaning the Printhead
    • Replacing the Printhead
  • Maintenance Cartridge
    • Maintenance Cartridge
    • Replacing the Maintenance Cartridge
    • Checking the Remaining Maintenance Cartridge Capacity
    • When to Replace the Maintenance Cartridge
  • Cleaning the Printer
    • Cleaning the Printer Exterior
    • Cleaning Inside the Top Cover
  • Other Maintenance
    • Preparing to Transfer the Printer
    • Updating the Firmware
  • Consumables
• Troubleshooting
  • Frequently Asked Questions
    • Frequently Asked Questions
  • Problems Regarding Paper
    • Clearing Jammed Paper (Paper Feed Slot)
    • Clearing Jammed Roll Paper
    • Clearing a Jammed Sheet
    • Roll paper cannot be inserted into the paper feed slot
    • Cannot load sheets
    • Paper is not cut neatly
    • Paper is not cut
    • Depression on the leading edge is left
    • The size of clear film cannot be detected
    • Roll Paper is Continuously Ejected
  • Printing does not start
    • The Data lamp on the Control Panel does not light up
    • The printer does not respond even if print jobs are sent
    • Ink Filling.. is displayed
    • The display screen indicates Agitating
  • The printer stops during a print job
    • An error message is shown on the Display Screen
    • The printer ejects blank, unprinted paper
  • Problems with the printing quality
    • Printing is faint
    • Paper rubs against the Printhead
    • The edges of the paper are dirty
    • The surface of the paper is dirty
    • The back side of the paper is dirty
    • Printed colors are inaccurate
    • Banding in different colors occurs
    • Colors in printed images are uneven
    • Image edges are blurred or white banding occurs
    • The contrast becomes uneven during printing
    • The length of printed images is inaccurate in the feeding direction
    • Images are printed crooked
    • Documents are printed in monochrome
    • Line thickness is not uniform
    • Lines are misaligned
    • Problems with the printing quality caused by the type of paper
  • Cannot print over a network
    • Cannot connect the printer to the network
    • Cannot print over a TCP/IP network
    • Cannot print over a NetWare network
    • Cannot print over AppleTalk or Bonjour networks
  • Installation problems
    • Removing Installed Printer Drivers
  • HP-GL/2 problems
    • With HP-GL/2, printing is misaligned
    • Lines or images are missing in printed HP-GL/2 jobs.
    • Lines are printed too thick or thin in HP-GL/2 print jobs
    • HP-GL/2 jobs are printed in monochrome (or color)
    • Printed colors of lines are inaccurate during HP-GL/2 printing
    • HP-GL/2 jobs are printed 6 mm larger than specified
    • HP-GL/2 jobs are printed at maximum size, even if a standard size is specified
    • HP-GL/2 printing takes a long time
    • Replotting with HP-GL/2 jobs is not possible.
    • The printer stops when printing a HP-GL/2 job (the carriage stops moving)
  • Other problems
    • The printer does not go on
    • If the Printer Makes a Strange Sound
    • Messages advising to check the maintenance cartridge are not cleared
    • The printer consumes a lot of ink
    • Ink Level Detection
• Error Message
  • Error Messages
  • Messages regarding paper
    • MediaType Mismatch
    • The paper is too small.
    • The paper is too small.
    • PaprWidth Mismatch
    • Paper size not detected.
    • Insufficient paper for job
    • This paper cannot be used.
    • Roll printing is selected.
    • Roll printing is selected, but sheets are loaded.
    • The roll is empty.
    • Sheet printing is selected.
    • Regular printing is selected, but a roll is loaded.
    • Paper jam
    • Paper is crooked.
    • Paper not aligned with right guide.
    • Cannot detect papr
    • Paper cutting failed.
    • End of paper feed.
    • Rel lever is in wrong position.
    • Borderless printng not possible.
    • Paper position not suitable for borderless printing.
    • Roll paper is not securely in contact with roll holder.
  • Messages regarding ink
    • Ink insufficient.
    • No ink left.
    • Remaining level of the ink cannot be correctly detected.
    • Unable to detect ink level correctly.
    • Close Ink Tank Cover
    • Ink tank is empty.
    • Not much ink is left.
    • No ink tank loaded.
    • Wrong ink tank.
    • Do not pull out ink tank.
  • Messages regarding printing or adjustment
    • Cannot adjust paper feed.
    • Check printed document.
  • Messages regarding printheads
    • Cannot adjust printhead.
    • Wrong printhead.
    • Printhead error
    • No printhead
    • Execute printhead cleaning.
  • Messages regarding the maintenance cartridge
    • Insert the maintenance cartridge.
    • Wrong maintenance cartridge.
    • Maint. cart. The level is low
    • No Maintenance Cartridge capacity.
    • Maintenance cartridge full.
    • Maintenance cartridge problem.
  • Messages regarding HP-GL/2
    • This type of paper is not compatible with HP-GL/2.
    • GL2: Wxxxx The memory is full. (xxxx is 0501, 0903, or 0904)
    • GL2: W0502 The parameter is out of range.
    • GL2: W0504 This command is not supported.
  • Other Messages
    • GARO Wxxxx (x represents a number)
    • ERROR Exxx-xxxx (x represents a letter or number)
    • Hardware error. xxxxxxxx-xxxx (x represents a letter or number)
    • Top cover is open.
    • Prepare for parts replacement.
    • Parts replacement time has passed.
    • Unknown file.
    • Multi-sensor error
    • Error in cutter position.
• Specifications
  • Printer Specifications
    • Specifications
    • Print Area
• Appendix
  • How to use this manual
    • About This User Manual
    • Searching Topics
    • HTML Version of the Manual for Printing
  • Disposal of the product
    • WEEE Directive
• Index