Support, Create an agfa e-service account, Consult the solution finder database – AGFA ePhoto CL34 User Manual
Page 51: Consult the support documents database, Consult the software library, Contact the nearest service office, Personalized online support
Appendix A: Troubleshooting and Support
51
Support
For more information and support on your Agfa ePhoto CL34:
Visit
The most effective way to find an answer to your problem is to execute the successive steps
described below.
1. Create an Agfa e-Service Account
You need to create an Agfa e-Service account to benefit from:
!
personalized online technical support;
!
access to customized self-help tools and technical information;
!
automatic e-mail notification of all new support documents;
!
the latest Agfa product news.
To create an Agfa e-Service account and to register your CL34 camera:
•
click
Create your e-Service Account.
If you already have an Agfa e-Service account:
•
Go
and click Add/Register Product to add your “ePhoto CL34” to
your e-Service.
2. Consult the Solution Finder Database
•
Click
the
Solution Finder tab to consult the standard answers on various problems/questions.
3. Consult the Support Documents Database
•
Click
the
Support Documents tab to read the latest technical product news.
4. Consult the Software Library
•
Select
the
Software Library tab to retrieve available software updates for your ePhoto CL34
camera.
5. Contact the Nearest Service Office
•
Select
the
Service Offices tab to find the hotline number of your nearest Agfa Service Office.
6. Personalized Online Support
If you do not find an answer to your problem/question in the Solution Finder or in the Support
Documents Database:
1
Click Agfa Online Support Home to open Personalized Online Support.
2
Describe your problem as accurate as possible.