Troubleshooting guide – LG LSC27925ST User Manual

Page 24

Advertising
background image

24

TROUBLESHOOTING GUIDE

TROUBLESHOOTING GUIDE

Problem

Possible Causes

Solutions

CUBES

PRODUCED BY

ICE MAKER ARE

TOO SMALL

• Water shutoff valve connecting

refrigerator to water line may be

clogged.

• Call a plumber to clear the valve.

ICE HAS BAD

TASTE OR ODOR

• The ice maker was recently installed.

• The ice has been stored for too long.

• The food has not been wrapped

tightly in either compartment.

• The water supply contains minerals

such as sulfur.

• The interior of refrigerator needs

cleaning.

• Ice storage bin needs cleaning.

• Discard first few batches of ice to avoid discolored

or off-flavored ice.

• Throw away old ice and make new supply.

• Rewrap foods since odors may migrate to the ice if

food is not wrapped properly.

• A new filter may need to be installed to eliminate

taste and odor problems.

• See

“Care and Cleaning” section.

• Empty and wash bin. Discard old cubes.

THERE IS WATER

IN THE DEFROST

DRAIN PAN

• The refrigerator is defrosting.

• It is more humid than normal.

• The water will evaporate. It is normal for water to

drip into the defrost pan.

• Expect that the water in the defrost pan will take

longer to evaporate. This is normal when it is hot

or humid.

THE

REFRIGERATOR

SEEMS TO MAKE

TOO MUCH NOISE

• The sounds may be normal for your

refrigerator.

• Refer to the

“Understanding sounds you may

hear” section.

FROST OR ICE

CRYSTALS ON

FROZEN FOOD

• The door is not closing properly.

• The door is opened often.

• See

“Doors will not close completely” above.

• When the door is opened, warm, humid air is

allowed in the freezer resulting in frost.

THE ICE MAKER IS

NOT PRODUCING

ICE OR ICE CUBES

ARE FREEZING

TOO SLOWLY

• The freezer temperature is cold

enough to produce ice.

• Door left open.

• Wait 24 hours after hook-up for ice production.

See the

“Control Panel Features” section.

• Check to see if something is holding the door

open.

AUTOMATIC ICE

MAKER DOES

NOT WORK

• Ice maker power switch on

OFF (O)

position.

• Water supply turned off or not

connected.

• Freezer compartment too warm.

• Piled up the cubes in the storage

bin cause the ice maker to shut off.

• Move the switch to the

ON (I) position.

• See the

“Connecting the Water Line” section.

• Wait 24 hours for the freezer to reach its ideal

temperature.

• Level cubes by hand or shake the bin occasionally.

NOT DISPENSING

ICE

• All the doors are not closed

completely.

• The dispenser display is locked.

• Ice is not selected on the dispenser

• The ice dispenser is not used often.

• Ice bin is not installed correctly.

• New installation.

• Ice cubes are stuck in the delivery

chute.

• Ice will not dispense if any of the refrigerator doors

are left open.

• Press and hold the Lock button for 3 seconds to

unlock the control panel and dispenser.

• The dispenser can be set for ice or water. Make

certain that the control panel is set for the proper

operation. Press the dispenser button on the

control panel to cycle through the ice and water

options.

• Check the ice bin for ice cubes clumping/ sticking

together. If they are, break up the ice cubes allow

for proper operation.

• Be sure to install the ice bin firmly into position.

• Wait 24 hours after ice maker installation for ice

production to begin. Wait 72 hours for full ice

production.

• Use a plastic utensil to clear the delivery chute.

Advertising
This manual is related to the following products: