45 before calling for service, English – LG LMX28988ST User Manual

Page 45

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ENGLISH

45

BEFORE CALLING FOR SERVICE

(CONT.)

Problem

Possible Causes

Solutions

Moisture forms
on the dispenser.

Odors in the
refrigerator.

The door(s) will
not close.

Drawers are
difficult to move.

Water has an odd
taste and/or odor.

Sound of ice
dropping.

Sound of water
trickling.

• Moisture may form when the

temperature or humidity are
high.

• Interior needs to be cleaned.

• Food with strong odor is in

the refrigerator.

• Some containers and

wrapping materials produce
odors.

• Food package is keeping the

door open.

• Door was closed too hard,

causing other door to open
slightly.

• Refrigerator is not level. It

rocks on the floor when it is
moved slightly.

• Floor is uneven or weak. The

refrigerator rocks on the floor
when it is moved slightly.

• Refrigerator is touching the

wall or the cabinets.

• Food is touching the shelf on

top of the drawer.

• The drawer track is dirty.

• The water has been in the

tank for too long.

• The unit is not properly

connected to cold water line.

• When a filter is old.

• A batch of ice has been

released into the ice bin.

• The icemaker is being

supplied with water.

• Wipe off the moisture.

• Clean interior with sponge, warm water, and baking

soda. Be sure the soda is completely dissolved so
it will not act as an abrasive compound.

• Cover food completely.

• Use a different container or brand of wrapping

materials.

• Move the packages that keep the door from

closing.

• Gently close both doors.

• Adjust the height-adjusting screw.

• Be sure the floor is level and can adequately

support the refrigerator. Contact a carpenter to
correct sagging or sloping floor.

• Move the refrigerator.

• Keep less food in the drawer.

• Clean the drawer and the track.

• Dispense for 2 minutes and discard to freshen the

supply. Dispense and discard for an additional 2
minutes to rinse the tank completely.

• Connect the unit to a cold water line that supplies

water to the kitchen faucet.

• Replace with a new filter.

• This sound is made when automatically made ice is

dropped into the ice storage bin. The volume may
vary according to the location of the refrigerator.

• This sound is normally made when the icemaker is

supplied with water after dropping the automatically
made ice.

• If this sound lasts more than 10 seconds, check for

a leak.

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