Before calling for service, English – LG LSDF9962ST User Manual

Page 27

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ENGLISH

27

TROUBLESHOOTING

BEFORE CALLING FOR SERVICE

Problem

Possible Causes

Solutions

Dishwasher will not

operate

Door is not completely closed.

Make sure that the door is completely closed and latched.

Power supply or power cord is not connected. Connect the power supply or cord properly.

Fuse is blown or circuit breaker tripped.

Replace the fuse or reset the circuit breaker.

Dishwasher operates too

long

Dishwasher is connected to cold water.

Check the water supply connection or water heater set-

ting. (Heating cold water takes longer.)

Odor

Previous cycle was stopped before
completion.

Operate the Quick cycle with detergent without loading

any dishes.

Water remains in tub
after completion of cycle

Drain hose is kinked or clogged.

Adjust hose or clear blockage.

Spots and filming on dishes

Low water temperature.

Water supply should be at least 120°F for best wash per-

formance.

Wrong amount of detergent used.

Use the recommended amount of detergent.

Overloading.

Do not overload the dishwasher.

Improper loading.

See the Using Your Dishwasher section.

Insufficient water pressure.

Water pressure should be between 20 and 120 psi.

Insufficient detergent.

Add the recommended amount of detergent. See the Us-

ing Your Dishwasher section.

Rinse aid dispenser is empty.

Refill rinse aid dispenser.

Extremely hard water
The best way to eliminate spots on your dishes is to install a whole house water softener in your home. If a

water softener is already installed or you do not plan on installing one, try adding the “Extra Rinse” option

as part of the wash cycle to help minimize this condition. To add an extra rinse to the cycle, select the wash

cycle and then press the RINSE button.
NOTE: Selecting “Extra Rinse” will increase cycle times and water usage.
To remove hard water build up in the tub
Remove all dishes, silverware and the silverware holder from the dishwasher. Only the racks should remain
in the tub.
Fill a measuring cup with white vinegar, approximately 14~17 ounces (400~500mL), and place the measur-

ing cup in the lower rack.
Run a Normal cycle and select Extra Rinse

and Sanitary

then close the door.

DO NOT USE DETERGENT
NOTE: Make sure to let the dishwasher complete the entire cycle. This cleaning method should only be
done as needed.

If you have followed this troubleshooting guide and the problem persists, or if the problem you are experiencing is not listed here, please
call LGE Customer Service at 1-800-243-0000(US), 1-888-542-2623(Canada).

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