Before calling for service, English – LG WM3875HWCA User Manual

Page 33

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ENGLISH

BEFORE CALLING FOR SERVICE

(cont.)

Problem

Possible Causes

Solutions

The display shows:

• Load is too small.
• Load is out of balance.
• The washer has an imbalance

detection and correction system.

If individual heavy articles are

loaded (bath mat, bath robe, etc.)

and the imbalance is too great,

the washer will make several

attempts to restart the spin cycle.

If an imbalance is still detected,

the washer will stop and the error

code will be displayed.

• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.

• Control error.

• Unplug the washer and call for service.

The display shows:

• Water level is too high due to

a faulty water valve.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• The water level sensor is not

working correctly.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• Thermal overload protection

circuit in the motor has been

tripped.

• Allow the washer to stand for 30 minutes to allow the

motor to cool; then restart the cycle. If the LE error

code still appears, unplug the washer and call

for service.

The display shows:

• A power failure has occurred.

• Restart the cycle.

The display shows:

Drum light does

not stay on

• This is normal.

• The drum light shuts off automatically when the

washer starts. Press and hold the STAIN CARE

button for 3 seconds to turn on the light; it will turn

off automatically after 4 minutes.

T RO U B L E S H O OT I N G

Wrinkling

• Washer not unloaded

promptly.

• Washer overloaded.

• Hot and cold water inlet

hoses are reversed.

• Always remove items from the washer as soon as

the cycle is completed.

• The washer can be fully loaded, but the drum should

not be tightly packed with items. The door

of the washer should close easily.

• Hot water rinse can set wrinkles in garments.

Check the inlet hose connections.

ERROR

LOAD IS OUT
OF BALANCE.
REARRANGE
WASH LOAD.

ERROR

SEE OWNER’S
MANUAL..

ERROR

THE WASHER
EXPERIENCED A
POWER FAILURE.
RESTART THE
CYCLE.

ERROR

SEE OWNER’S
MANUAL..

ERROR

SEE OWNER’S
MANUAL..

ERROR

SEE OWNER’S
MANUAL..

33

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