Before calling for service – LG DLGX2502W User Manual

Page 37

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BEFORE CALLING FOR SERvICE

(cont.)

Problem

Possible Causes

Solutions

Drying time is not

consistent

• Heat settings, load size, or

dampness of clothing is not

consistent.

• The drying time for a load will vary depending on the

heat setting, the type of heat used (electric, natural,

or LP gas), the size of the load, the type of fabrics,

the wetness of the clothes, and the condition of the

exhaust ducts and lint filter.

Clothes take too

long to dry

• Load is not properly sorted.

• Large load of heavy fabrics.

• Dryer controls are not set

properly.

• Lint filter needs to be

cleaned.

• Exhaust ducts blocked, dirty,

or duct run is too long.

• House fuse is blown, circuit

breaker has tripped, or

power outage has occurred.

• Dryer is overloaded.
• Dryer is underloaded.

• Separate heavy items from lightweight items. Larger

and heavier items take longer to dry.

• Heavy fabrics take longer to dry because they tend

to retain more moisture. To help reduce and maintain

more consistent drying times for large and heavy

fabrics, separate these items into smaller loads of

a consistent size.

• Use the appropriate control settings for the type of

load you are drying.

• Make sure the lint filter is cleaned before every load.

With some loads that produce high amounts of lint, it

may be necessary to clean the filter during the cycle.

• Confirm that the exhaust ductwork is properly

configured and free of debris, lint, and obstructions.

Make sure that outside wall dampers can open

properly and are not blocked, jammed, or damaged.

• Reset circuit breaker or replace fuse. Do not increase

fuse capacity. If the problem is a circuit overload, have

it corrected by a qualified electrician.

• Divide larger loads into smaller loads for drying.
• If you are drying a very small load, add a few extra

items to ensure proper tumbling action.

Clothes are wrinkled • Clothes dried too long

(overdried).

• Clothes left in dryer too long

after cycle ends.

• Overdrying a load of laundry can lead to wrinkled

clothes. Try a shorter drying time, and remove items

while they still retain a slight amount of moisture.

• Remove items from the dryer immediately at the end of

the cycle. Use the WRINKLE CARE option to continue

tumbling clothes at the end of the cycle, for up to 3 hours.

Clothes are shrinking • Garment care instructions

are not being followed.

• To avoid shrinkage, please carefully follow the fabric

care instructions for your garment, because some

fabrics will naturally shrink when washed. Other fabrics

can be washed but will shrink when dried in a dryer. Use

a low or no heat setting and/or the RACK DRY option.

ADD WATER

indicator light is on

during the drying

cycle

• Water supply error.

Water drips from

nozzlewhenSteam

Cycle starts.

• This is normal.

• This is steam condensation. The dripping water

will stop after a short time.

• Check steam feeder drawer:
(1) Make sure steam feeder is filled with water to

MAX line.

(2) Make sure steam feeder is seated properly and

drawer is fully closed.

(3) Turn the dryer off then restart the Steam cycle.
• Do not use distilled water; the water level sensor

in steam generator will not work.

• Pump not working. Unplug dryer and call for service.

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2009.7.14 3:18:35 PM

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