Before calling for service – LG WM2901HVA User Manual

Page 33

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Wrinkling

• Washer not unloaded

promptly.

• Washer overloaded.
• Hot and cold water inlet

hoses are reversed.

T RO U B L E S H O OT I N G

BEFORE CALLING FOR SERVICE

(cont.)

Problem

Possible Causes

Solutions

The display shows:

• Load is too small.
• Load is out of balance.
• The washer has an imbalance

detection and correction

system. If individual heavy

articles are loaded (bath

mat, bath robe, etc.) and the

imbalance is too great, the

washer will make several

attempts to restart the spin

cycle. If an imbalance is still

detected, the washer will stop

and the error code will be

displayed.

• Add 1 or 2 similar items to help balance the load.
• Rearrange items to help balance the load.

• Control error.

• Unplug the washer and call for service.

The display shows:

• Water level is too high due to

a faulty water valve.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• The water level sensor is not

working correctly.

• Close the water taps, unplug the washer, and call

for service.

The display shows:

• Thermal overload protection

circuit in the motor has been

tripped.

• Allow the washer to stand for 30 minutes to allow the

motor to cool; then restart the cycle. If the LE error

code still appears, unplug the washer and call

for service.

The display shows:

• A power failure has occurred.

• Restart the cycle.

The display shows:

Staining

• Add laundry products to the

washer drum.

• Washer not unloaded

promptly.

• Does not properly sort the

clothes.

• Load the laundry products into the dispenser.
• Always remove items from the washer as soon as

the cycle is completed.

• Always wash dark colors separately from light colors

and whites to prevent discoloration. If possible, do

not wash heavily soiled items with lightly soiled

ones.

• Always remove items from the washer as soon as

the cycle is completed.

• The washer can be fully loaded, but the drum should

not be tightly packed with items. The door of the

washer should close easily.

• Hot water rinse can set wrinkles in garments. Check

the inlet hose connections.

Drum light does

not stay on

• The drum light shuts off automatically when the

washer starts. Press and hold the RINSE+SPIN

button for 3 seconds to turn on the light; it will turn

off automatically after 4 minutes.

• This is normal.



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