Before requesting service, English – LG LSRG309ST User Manual

Page 41

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41

BEFORE REQUESTING SERVICE

ENGLISH

BEFORE REQUESTING SERVICE

Symptoms and Questions

Possible Cause/Solution

Top burners do not light or do not burn evenly

y The plug on range is not completely inserted in the electrical outlet.

y Make sure the electrical plug is inserted into a live, properly grounded outlet.

y Burner slits on the side of the burner may be clogged.

y Remove the burners and clean them. Check the electrode area for burned-on

food or grease. See the “CARE AND CLEANING OF THE RANGE” section.

y Improper burner assembly.

y Make sure the burner parts are installed correctly. See the “CARE AND

CLEANING OF THE RANGE” section.

Burner flames very large or yellow

y Improper air to gas proportion.

y If range is connected to LP gas, contact the technician who installed your

range or made the conversion.

Surface burners light but the oven does not

y The oven gas shut-off valve may have accidentally been moved during

cleaning or moving.

y Make sure that the oven gas shut-off valve is fully open.

Food does not bake or roast properly

y Improper oven controls setting.

y See the “USING THE OVEN” section.

y Incorrect rack position.

y See the “USING THE OVEN” section.

y Incorrect cookware or cookware of improper size being used.

y See the “USING THE OVEN” section.

y Oven thermostat needs adjustment.

y See the “HOW TO ADJUST THE OVEN THERMOSTAT” section.

y Clock not set correctly.

y See the “USING THE CLOCK AND TIMER” section.

y Aluminum foil used improperly in the oven.

y See the “CARE AND CLEANING OF THE RANGE” section.

Food does not broil properly in the oven

y Improper oven controls setting.

y Make sure you touch the BROIL HI/LO key.

y Oven door not closed.

y See the “USING THE OVEN” section.

y Incorrect rack position.

y See the “BROILING GUIDE”.

y Food being cooked in a hot pan.

y Use the broiling pan and grid that came with your range. Make sure it is cool.

y Cookware not suited for broiling.

y Use the broiling pan and grid that came with your range.

y Aluminum foil used on the broiling pan and grid has not been fittedproperly

and slit as recommended.

y See the “USING THE OVEN” section.

Oven temperature too hot or too cold

y Oven thermostat needs adjustment.

y See the “HOW TO ADJUST THE OVEN THERMOSTAT” section.

Clock and timer does not work

y The plug on range is not completely inserted in the electrical outlet.

y Make sure the electrical plug is inserted into a live, properly grounded outlet.

y A fuse in your home may be blown or the circuit breaker tripped.

y Replace the fuse or reset the circuit breaker.

y Improper oven controls setting.

y See the “USING THE CLOCK AND TIMER” section.

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