English – LG LSRG309ST User Manual

Page 43

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43

BEFORE REQUESTING SERVICE

ENGLISH

Symptoms and Questions

Possible Cause/Solution

Strong odor

y An odor from the insulation around the inside of the oven is normal for the

first few times the oven is used.

y This is temporary.

Fan noise

y The convection fan may turn on and off automatically.

y This is normal. The convection fan will shut off if the door is opened.

Convection fan not working (convection
models)

y Preheat temperature not reached.

y Fan will start automatically once the preheat temperature is reached.

y Operates opposite the heating cycle.

y This is normal.

Drawer does not slide smoothly or drags

y The drawer is out of alignment.

y Fully extend the drawer and push it all the way in. See the Care and Cleaning

of the Range section.

y Drawer is over-loaded or load is unbalanced.

y Reduce weight. Redistribute drawer contents.

Warming drawer will not work

y A fuse in your home may be blown or the circuit breaker tripped.

y Replace the fuse or reset the circuit breaker.

y The oven is self-cleaning.

y Wait for the self-clean cycle to finish and the oven to cool.

y Controls improperly set.

y See the Using the Electric Warming Drawer section.

Excessive condensation in the drawer

y Liquid in drawer.

y Remove liquid.

y Uncovered foods.

y Cover food with lid or aluminum foil.

y Temperature setting too high.

y Reduce temperature setting.

Food dries out in warming drawer

y Moisture escaping.

y Cover food with lid or aluminum foil.

y Drawer not fully closed.

y Push drawer in until latch engages.

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