HP ProLiant Support Pack (User Guide) - Manual (Page 45)

5 Support and other resources
Information to collect before contacting HP
Be sure to have the following information available before you contact HP:
•
Software product name
•
Hardware product model number
•
Operating system type and version
•
Applicable error message
•
Third-party hardware or software
•
Technical support registration number (if applicable)
How to contact HP
Use the following methods to contact HP technical support:
•
See the Contact HP worldwide website:
http://www.hp.com/go/assistance
•
Use the Contact hp link on the HP Support Center website:
http://www.hp.com/go/hpsc
•
In the United States, call +1 800 334 5144 to contact HP by telephone. This service is available
24 hours a day, 7 days a week. For continuous quality improvement, conversations might be
recorded or monitored.
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html After registering, you will receive email
notification of product enhancements, new driver versions, firmware updates, and other product
resources.
Related information
Documents
•
HP Smart Update Manager User Guide
•
HP Systems Insight Manager Help Guide
•
HP Service Pack for ProLiant User Guide
•
HP Smart Update Firmware DVD User Guide
•
HP Version Control Installation Guide
You can find these documents from the Manuals page of the HP Business Support Center website:
http://www.hp.com/support/manuals
Information to collect before contacting HP 45