Encryption led, hp lto-6 and lto-5 models only, Problems with cartridges – HP StoreEver Ultrium Tape Drives User Manual

Page 52

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Table 4 Clean, Tape, Drive and Ready LED sequences (continued)

Action required

Cause

LED Sequence

Insert a cartridge to clear the LED sequence. If the
condition persists, call for service.

There is a firmware download
problem.

Drive, Tape and Ready FLASH.

Power cycle or reset the drive.

The drive has a firmware error.

Upgrade the firmware. If the condition persists,
call for service.

Drive and Ready ON with Tape
and Clean OFF. Alternates
repeatedly.

Encryption LED, HP LTO-6 and LTO-5 models only

The encryption LED may be blue or amber, as described in the following table. The state of the
other LEDs depends upon the activity, as described below.

Table 5 Encryption LED, LTO–6 Ultrium 6250 and LTO-5 Ultrium 3000 tape drives

State

Encryption LED (Blue or Amber)

At power on

On

The drive is idle and there is no encryption key.

Off

The tape drive is reading/writing unencrypted data from another host or
unloading a cartridge.

Off with Ready flashing green

The drive is idle but the encryption key is loaded. The drive is ready to
read/write encrypted data.

On (solid blue)

The drive is reading/writing encrypted data.

On (solid blue) with Ready flashing
green

There is an encryption related error. This is cleared after unload executes or
successful encryption/decryption resumes. See also

Encryption

troubleshooting (page 55)

.

Alternate flashing, blue and amber

NOTE:

The Encryption LED only functions if you are using backup software that supports hardware

encryption and this feature is enabled in the backup application. See

http://www.hp.com/storage/

spock

for backup application compatibility.

Problems with cartridges

If you experience any problems using HP branded cartridges, check:

•

The cartridge case is intact and that it contains no splits, cracks or damage.

•

The cartridge has been stored at the correct temperature and humidity. This prevents
condensation. See the insert included with the tape cartridge for storage conditions.

•

The write-protect switch is fully operational. It should move from side to side with a positive
click.

•

The World Wide Web site for more detailed troubleshooting information:

http://www.hp.com/

support

.

52

Troubleshooting

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