HP ProLiant DL145 G3 Server User Manual

Page 38

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Troubleshooting 38

Fan problems

General fan problems are occurring

Action:

1.

Be sure the fans are properly seated and working.

a.

Follow the procedures and warnings in the server documentation for removing the access panels

and accessing and replacing fans.

b.

Unseat, and then reseat, each fan according to the proper procedures.

c.

Replace the access panels, and then attempt to restart the server.

2.

Be sure the fan configuration meets the functional requirements of the server. Refer to the server

documentation.

3.

Be sure no ventilation problems exist. If you have been operating the server for an extended period
of time with the access panel removed, airflow may have been impeded, causing thermal damage

to components. Refer to the server documentation for further requirements.

4.

Be sure no POST error messages are displayed while booting the server that indicate temperature
violation or fan failure information. Refer to the server documentation for the temperature

requirements for the server.

5.

Replace any required non-functioning fans and restart the server. Refer to the server documentation
for specifications on fan requirements.

6.

Be sure all fan slots have fans or blanks installed. Refer to the server documentation for requirements.

7.

Verify the fan airflow path is not blocked by cables or other material.

Hard drive problems

System completes POST but hard drive fails

Action:

1.

Be sure no loose connections (on page

17

) exist.

2.

Be sure no device conflict exists.

3.

Be sure the hard drive is properly cabled and terminated if necessary.

4.

Be sure the SCSI cable is working by replacing it with a known functional cable.

5.

Run Insight Diagnostics ("

HP Insight Diagnostics

" on page

16

) and replace failed components as

indicated.

Hard drive is not recognized by the server

Action:

1.

Check the LEDs on the hard drive to be sure they indicate normal function. Refer to the server
documentation or the HP website for information on hard drive LEDs.

2.

Be sure no loose connections (on page

17

) exist.

3.

Remove the hard drive and be sure the configuration jumpers are set properly.

4.

If using an array controller, be sure the hard drive is configured in an array. Run the array
configuration utility.

5.

Be sure the drive is properly configured. Refer to the drive documentation to determine the proper
configuration.

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