HP ProLiant DL145 G3 Server User Manual

Page 43

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Troubleshooting 43

8.

Press any key, or type the password, and wait a few moments for the screen to activate to be sure

the power-on password feature is not in effect. You can also tell if the power-on password is enabled
if a key symbol is displayed on the screen when POST completes.
If you do not have access to the password, you must disable the power-on password by using the
Password Disable switch on the system board. Refer to the server documentation.

9.

If the video expansion board is installed in a PCI Hot Plug slot, be sure the slot has power by
checking the power LED on the slot, if applicable. Refer to the server documentation.

10.

Be sure the server and the operating system support the video expansion board.

Monitor does not function properly with energy saver features

Action: Be sure the monitor supports energy saver features, and if it does not, disable the features.

Video colors are wrong

Action:

Be sure the 15-pin VGA cable is securely connected to the correct VGA port on the server and to the

monitor.

Be sure the monitor and any KVM switch are compatible with the VGA output of the server.

Slow-moving horizontal lines are displayed

Action: Be sure magnetic field interference is not occurring. Move the monitor away from other monitors

or power transformers.

Audio problems

Action: Be sure the server speaker is connected. Refer to the server documentation.

Printer problems

Printer does not print

Action:

1.

Be sure the printer is powered up and online.

2.

Be sure no loose connections (on page

17

) exist.

3.

Be sure the correct printer drivers are installed.

Printer output is garbled

Action: Be sure the correct printer drivers are installed.

Mouse and keyboard problems

Action:

1.

Be sure no loose connections (on page

17

) exist. If a KVM switching device is in use, be sure the

server is properly connected to the switch.

o

For rack-mounted servers, check the cables to the switch box and be sure the switch is correctly
set for the server.

o

For tower model servers, check the cable connection from the input device to the server.

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