HP CD-Writer Plus Internal 9310i Drive - Manual (Page 25)

Before You Contact HP 23
Where to Find This Information
Drive series number
The drive’s series number appears on the front of the new drive. Example:
7500 Series
Drive firmware version
Drive information, including firmware version, can be found by clicking
on the Start menu on the taskbar, then selecting Programs, HP CD-
Writer Plus, Utilities, and Diagnose. Select the drive and then click
Drive serial number
Computer brand and model
Operating system and version? Windows 95, Windows 98, or
Windows NT 4.0
Version Number:
(for NT) Service Pack Number:
Amount of memory installed
Other CD-ROM or DVD-ROM
drives? yes/no
(If yes, list them)
Sound card? yes/no Type:
IDE controller settings Primary / Secondary / Other
IRQ _______
I/O base address _______
Master in use?_______
Slave in use?_______
Other IDE devices connected? yes/
no
(If yes, list them)
IDE adapter board brand/model, if
any
Passed Drive Self-Diagnostics test?
yes/no
Information (Help on page 23) For your computer