HP StoreAll Storage - Manual (Page 5)

Embedded smart array controller (P410i)..........................................................................69
All server components....................................................................................................70
StoreAll 9320/9300 storage components.............................................................................71
SAS storage controller...................................................................................................72
Base firmware version requirement for SAS storage controller.........................................73
Storage enclosure I/O module........................................................................................73
Storage enclosure hard disk drives .................................................................................75
Best practices for enclosure HDD firmware update........................................................75
All storage components..................................................................................................77
7 Troubleshooting........................................................................................78
General tool failures...............................................................................................................78
Platform string from Repository is null or empty, exiting............................................................78
Any operation failed with Error: 0x1A0C..............................................................................78
StoreAll 9730/IBRIX X9720 chassis components.........................................................................78
SAS switch discovery/flash recommendation/flash failure with one of the errors: 0x105E, 0x1047,
0x1A22...........................................................................................................................78
Any operation on OA or VC failed with error: 0x1A13 ..........................................................79
Any operation on SAS switch failed with error: 0x1A13 .........................................................79
Flash not attempted for VC with error: 0x1051 ......................................................................80
Flash not attempted for SAS switch with error: 0x104C...........................................................80
Flash not attempted for any chassis component with one of the errors: 0x1041, 0x103D..............80
Flash not attempted for SAS switch with error code: 0x1043 ...................................................81
VC reset failure with error code: 0x1A32..............................................................................81
SAS switch flash conditionally succeeded with Error: 0x1007...................................................81
ILO2 flash failed with Error: 0x106A....................................................................................82
Discovery and flash recommendation of NIC failed with Error: 0x1A0E....................................82
Any server component Flash failed with Error: 0x1040............................................................83
Flash operation of NIC failed with Error: 0x1011....................................................................83
IBRIX X9720 storage components.............................................................................................83
Any storage component flash failed with Error: 0x1040..........................................................83
StoreAll 9730 server components..............................................................................................84
Any Server component Flash failed with Error: 0x1040...........................................................84
Discovery and flash recommendation of NIC failed with Error: 0x1A0E....................................84
StoreAll 9730 storage components............................................................................................85
Any storage component flash failed with Error: 0x1040..........................................................85
Flash not attempted or failed for storage components with one of the errors: 0x1035, 0x1031,
0x102C............................................................................................................................85
Enclosure I/O module flash failure with error: 0x1A19............................................................85
StoreAll 9300/9320 server components ...................................................................................86
ILO2 Flash failed with Error: 0x106A....................................................................................86
PCIeNIC NC550SFP & NC522SFP models flash not attempted with error: 0x105F.....................87
Any server component flash failed with error: 0x1040............................................................87
Firmware active version discovery and flash recommendation of PCIeNIC failed with error:
0x1A0E...........................................................................................................................87
StoreAll 9320 storage components...........................................................................................88
Any storage components flash recommendation failed with Error: 0x1A2C................................88
Any Storage Components flash operation failed with Error: 0x1A2C........................................88
Enclosure_HDD flash failed with Error: 0x1A2C.....................................................................89
Enclosure_HDD flash failed with Error: 0x1011.......................................................................89
Any Storage component Flash failed with Error: 0x1040.........................................................89
Any Storage component discovery/flash recommendation/flash failed with Error: 0x1A2D.........90
8 Support and other resources......................................................................91
Contacting HP........................................................................................................................91
Subscription service............................................................................................................91
Contents 5